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A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

WWW.OFFICE.COM/SETUP BLOGS: WHICH VERSION OF MICROSOFT OFFICE IS BEST FOR ME? www.office.com/setup Blogs: Office 365 and Office 2016 share a lot of similarities, yet deciding between the two involves a lot of factors. Office 365 is a subscription-based service that currently uses Office 2016 apps, but when the next version of Office is released, users will get that as part of their subscription. Office 2016 is a buy-once app suite that brings you the Office 2016 apps as they are, without any available updates in the future. If you want to upgrade to the latest version of Office without paying for a subscription, you'll have to pay full price for the new version - there's no discounted upgrade option. These are only a couple differences between the two products. Looking to invest in Office? We break down the differences between the two products to help you decide which is better for personal and home use. See at Microsoft Store Quick-reference table Apps and pricing Multiple devices Connectivity Support Storage Conclusion QUICK-REFERENCE TABLE Category Office 365 Home Office 365 Personal Office Home & Student 2016 Office Home & Business 2016 Office Professional 2016 Price $99.99 /year $9.99 /month $69.99 /year $6.99 /month $149.99 $229.99 $399.99 Users Up to 5 1 1 1 1 Apps Word Excel PowerPoint OneNote Outlook Publisher Access Word Excel PowerPoint OneNote Outlook Publisher Access Word Excel PowerPoint OneNote Word Excel PowerPoint OneNote Outlook Word Excel PowerPoint OneNote Outlook Publisher Access Devices 5 PCs or Macs 5 tablets 5 phones 1 PC or Mac 1 tablet 1 phone 1 PC 1 PC 1 PC Skype minutes 60 per month for each user 60 None None None OneDrive storage 1TB each for five users 1TB None None None APPS AND PRICING Office apps on the go. - www.office.com/setup Office 365 is a subscription-based service. If you choose to pay on a yearly basis, you essentially get a discount that works out to two free months per year. If you choose to pay on a monthly b

WWW.OFFICE.COM/SETUP BLOGS: 5 TIPS FOR PRINTING WORD DOCUMENTS www.office.com/setup Blogs: If you've ever used Microsoft Word, there's a good chance you've needed to print a document. While Word's printing options are more advanced than some of the other programs in the Office suite, it can still be difficult to get printed documents to look exactly the way you want. That's why we've put together this list of tips. Keep these in mind the next time you need to print a document, and you're sure to have better results. These tips should work the same way for Word 2016, Word 2013, and Word 2010. If you're using Word 2007 or earlier, you can make many of these changes in the Print dialog box. 1. USE PRINT PREVIEW Before you print anything, you'll want to preview it. Just go to File > Print to see a preview of your document. From here, you'll also be able to adjust different page layout and printing settings, such as the page orientation, paper size, and margin width. Any changes you make will be updated in the preview pane as well. Screenshot of Microsoft Word - www.office.com/setup 2. USE SMALLER PAGE MARGINS There may be times when you need a way to make your document take up fewer printed pages. One of the easiest ways to do this is by using smaller margins. Just go to the Page Layout tab, click Margins, then select Narrow (you can also select Custom Margins for even smaller margins). Keep in mind that using very small margins may cause some text to be cut off by your printer. Screenshot of Microsoft Word - www.office.com/setup We've found this especially helpful if you have a multi-page document with just a few sentences on the last page. Making the margins smaller will bring the text up, which will usually remove the extra page. 3. PRINT DOUBLE-SIDED Double-sided printing is another great way to save paper. Double-siding printing options can vary, depending on your printer. Go to File > Print and select the menu just below the Pages: field (if you've never

Join Raptivity for a 60 minutes session with Jay Cross, the Guru of Informal Learning, on April 30, 2013 at 11:00 am PDT to see how you can make learning stick in your learners' minds using a variety of innovative techniques.

Different types of learning needs have to be kept in mind while designing interactions. Raptivity offers a variety of flexible controls to serve the same purpose. These controls have been designed to help users get optimum output from any interaction without having them do lot of thinking and planning. These controls are designed in a structure which gives maximum power with certain restrictions for users to quickly create their interactions on their own.

Considering what the learner needs to know or do - rather than what the teacher wants to teach -involves you in'interactivity'. So here are ten things to bear in mind about interactivity when you're developing online learning materials:

Good customer support complements a great product or service and enhances the overall experience. Emails have been one of the most popular support mechanisms and have long been in the scene. But lately, with the paucity of time, customers have started demanding instant resolution to their queries. They do not have the patience to wait for a day to receive a response to their query. So what do we do? One probable solution that comes to my mind is Chat. And why not, when there are reasons that make it better than email. Let's have a look at some of them.

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With Google Apps and Office 365 revolutionizing the way people work, you may feel that Microsoft Office is quickly becoming a dated product that will soon be packed away to the back of the closet. But with the 2016 version set to launch in autumn of this year, Microsoft is looking to change your mind. Now they're adapting their classic Office package for today's modern workforce. Here are four of the new features that are reinventing the way you look at your Office applications. CLOUD FOCUS FOR OUTLOOK ATTACHMENTS Microsoft knows that sharing attachments amongst co-workers and teams can be a hassle. With many collaborators still sharing documents and files the old fashioned way - attaching it to an email and then sending to others - it's easy for users to get confused and send an incorrect or outdated version. To solve this problem, Microsoft is gently nudging us to use the cloud. Now when you add an attachment to an email, you're now asked if you'd also like to share a link to a file on your OneDrive, OneDrive for Business or SharePoint account. SHOWCASING EASY WAYS TO USE OFFICE BETTER If you're like most people, you probably aren't using Office to its full potential. And who can blame you? Between Word, Excel, PowerPoint and more, there are literally hundreds of features and tools you can use - if only you had the time to discover them all. To help you get the most out of Office, Microsoft has now added a Tell Me box in the top center of your program title bar. This tool gives you an easy way to get questions answered. For example, if you want to project your desktop screen to a second monitor or create a graph in Excel, simply type your question into the Tell Me box and Microsoft will find the answers that most closely fit your search criteria. SWAY Look out PowerPoint, here comes Sway - the new, hipper Office application that makes creating fluid, stylish presentations easy. With Sway, you can now gather content from various source

Small businesses have enough to focus on without having to spend time and energy worrying about email, data storage or backup servers. In fact, most small businesses don't know or understand what a server is. The good news is that in today's technology environment, they don't need to. This is because more small businesses are rapidly moving from outdated technology solutions to Web-based solutions to power their company, also known as "moving to the cloud." By moving to cloud solutions like Office 365, small businesses find they can concentrate their resources on growing their business rather than trying to solve technical issues. Large enterprises typically have entire divisions dedicated to supporting and keeping their IT infrastructure up and running. Even though small businesses don't have this luxury, they can still punch above their weight by choosing the enterprise-grade IT services in Office 365 to help solve their most top-of-mind business challenges.

We're bringing Yammer to a city near you with Yammer on Tour-a free event series that brings together customers, partners and thought leaders for a unique opportunity to hear our vision for enterprise social, network with like-minded peers, and learn directly from customers how to usher in success in today's rapidly changing business environment. Yammer on Tour features an action-packed half-day agenda including: Keynotes and appearances by Yammer co-founder Adam Pisoni and customers Breakout sessions featuring product insights and expert discussions on enterprise social success Hands-on training and certification Networking and demos from Yammer and our partners in the expo hall Join us at Yammer on Tour in the following cities: New York-April 9: Register today Chicago-April 16: Register today Dallas-May 15: Registration opening soon We look forward to seeing you at one of these events!

Let's say you really like the style of a theme, but you'd like to experiment with different color schemes. That's not a problem: You can mix and match colors, fonts, and effects to create a unique look for your presentation. If it still doesn't look exactly right, you can customize the theme any way you want. If you're new to PowerPoint, you may want to review our lesson on Applying Themes to learn the basics of using themes. Optional: Download our practice presentation. Watch the video to learn more about modifying themes in PowerPoint. TO SELECT NEW THEME COLORS: If you don't like the colors of a particular theme, it's easy to apply new theme colors; everything else about the theme will remain unchanged. From the Design tab, click the drop-down arrow in the Variants group and select Colors. - www.office.com/setup Blogs Select the desired theme colors. The presentation will update to show the new theme colors. - www.office.com/setup Blogs TO CUSTOMIZE COLORS: Sometimes you might not like every color included in a set of theme colors. It's easy to change some or all of the colors to suit your needs. From the Design tab, click the drop-down arrow in the Variants group. Select Colors, then click Customize Colors. - www.office.com/setup Blogs A dialog box will appear with the 12 current theme colors. To edit a color, click the drop-down arrow and select a different color. You may need to click More Colors to find the exact color you want. - www.office.com/setup Blogs In the Name: field, type the desired name for the theme colors, then click Save. - www.office.com/setup Blogs The presentation will update to show the new custom theme colors. With some presentations, you may not notice a significant difference when changing the theme colors. For example, a textured background will not change when theme colors are changed. When trying different theme colors, it's best to select a slide that uses several colors to see how the new theme colors will affect your prese

www.office.com/setup Blogs: Today marks the general availability of Office 2016 for Windows, a suite of desktop applications that together with new mobile and web apps pushes Microsoft's new vision for PC-based productivity. Office 2016 is available immediately to Office 365 subscribers, as well as to individuals who would prefer to buy the software in standalone form. "We see Office 2016 as being just as important as the first release of Office," Microsoft group program manager Shawn Villaron told me in a briefing last week. "In the early days, Office was about bringing really important tools together to empower the individual for personal productivity. That was the way people wanted to work at that time. And for 20 to 30 years, Office fit right in. Today, things are changing. More people collaborate on work as groups and teams, so Office 2016 represents the change from personal productivity to team productivity." And that, really, is Office 2016 in a nutshell. If you're a typical information worker, student, or other person in need of standard productivity tools, Office 2016 of course works fine and represents an obvious and stable evolution from the Office version you're currently using. But the real meat in this release-now and going forward, as Office will of course be updated regularly, like Windows 10-is the designed around this new way of working. Confusing matters somewhat, Office-not Office 2016, but Office generally-is all over the place now. In addition to the classic, full-featured desktop suites on both Windows and Mac, Microsoft has high-quality Office Online web apps, mobile apps for Android, iOS, and Windows/Windows phones-and Office 365-specific solutions that are often available as web apps but are sometimes just integrated into the desktop applications. This ain't your father's Office anymore. Office everywhere: Microsoft Office is available on virtually any device you care to use. - www.office.com/setup Office eve

WWW.OFFICE.COM/SETUP BLOGS: SIMPLE RULES FOR BETTER POWERPOINT PRESENTATIONS www.office.com/setup Blogs: Have you ever given a PowerPoint presentation and noticed that something about it just seemed a little … off? If you're unfamiliar with basic PowerPoint design principles, it can be difficult to create a slide show that presents your information in the best light. Poorly designed presentations can leave an audience feeling confused, bored, and even irritated. Review these tips on making your next presentation more engaging. DON'T READ YOUR PRESENTATION STRAIGHT FROM THE SLIDES If your audience can both read and hear, it's a waste of time for you to simply read your slides aloud. Your audience will zone out and stop listening to what you're saying, which means they won't hear any extra information you include. Instead of typing out your entire presentation, include only main ideas, keywords, and talking points in your slide show text. Engage your audience by sharing the details out loud. FOLLOW THE 5/5/5 RULE To keep your audience from feeling overwhelmed, you should keep the text on each slide short and to the point. Some experts suggest using the 5/5/5 rule: no more than five words per line of text, five lines of text per slide, or five text-heavy slides in a row. Screenshot of Microsoft PowerPoint DON'T FORGET YOUR AUDIENCE Who will be watching your presentation? The same goofy effects and funny clip art that would entertain a classroom full of middle-school students might make you look unprofessional in front of business colleagues and clients. Humor can lighten up a presentation, but if you use it inappropriately your audience might think you don't know what you're doing. Know your audience, and tailor your presentation to their tastes and expectations. CHOOSE READABLE COLORS AND FONTS Your text should be easy to read and pleasant to look at. Large, simple fonts and theme colors are always your best bet. The best fonts and colors can va

www.office.com/setup Blogs: Office 2016 for Mac is here, so we bring you everything you need to know about the new version of Office for Mac 2016, including Office 365, UK pricing, new features and more. OFFICE FOR MAC 2016 FIRST LAUNCHED AS PART OF OFFICE 365 IN JULY OF 2015, BUT MAC USERS WANTING TO BUY A COPY OUTRIGHT, RATHER THAN SUBSCRIBE, HAD TO WAIT FOR MICROSOFT TO LAUNCH THE BOXED VERSION. THAT FINALLY HAPPENED IN SEPTEMBER 2015, WHEN THOSE MAC USERS GOT THEIR WISH AND OFFICE 2016 FOR MAC BECAME AVAILABLE FOR £119.99 UPFRONT. HERE, WE TALK YOU THROUGH THE FEATURES IN OFFICE FOR MAC 2016, AND HELP YOU DECIDE WHETHER TO SUBSCRIBE TO OFFICE 365 OR BUY A COPY OUTRIGHT. PLUS, WE SHARE OFFICE FOR MAC 2016 UK PRICING FOR EACH VERSION. A number of new features for the MacBook Pro Touch Bar have been added as of February 2017, these are discussed here. Don't expect Microsoft Office for Mac 2017 anytime soon (or at all, for that matter). There was a five year gap between this current version of Office for Mac and its predecessor, Microsoft Office for Mac 2011. However, those with an Office 365 account will get regular, automatic updates since it is an online subscription. If you buy Office outright as a one-time software download, you won't get these benefits, so something to bear in mind. MICROSOFT OFFICE FOR MAC 2016 UK PRICE: HOW MUCH DOES OFFICE FOR MAC 2016 COST? Office Home & Student 2016 for Mac costs £119.99 ($149.99) and includes Word, Excel, PowerPoint and OneNote. It's available to buy from Microsoft UK here or Microsoft US here. Office Home & Business 2016 for Mac costs £229.99 ($229.99) and includes Outlook as well as Word, Excel, PowerPoint and OneNote. It's available to buy from Microsoft UK here or Microsoft US here. These versions are only available for one Mac. To install on more than one Mac Microsoft appears to be pushing users towards the 365 subscription model. If you buy a copy outright, you will only be able to install the copy on

www.office.com/setup Blogs: The shrouded veil of secrecy has been lifted from the latest edition of Microsoft Office. Excitement for Office 2016 is still lagging behind the Windows 10 enthusiasm camp, but following the July 29 release of Windows 10, attention will return to the world's most popular productivity suite.When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview? When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview?Windows 10 is coming soon. Still confused about how the upgrade will work and wondering about the timeline? We have some answers, although more questions remain.READ MORE Office 2016, like Windows 10, has been re-designed within a revised Microsoft ethos. Office 2016 has been built from the ground-up with mobile and cloud users in mind, slotting in with the ever expanding fleet of Microsoft productivity applications. Office is, in general, a different set of tools from days gone by. We aren't confined to the five-or-so core products, and we can expand the functionality of the Office ecosystem using a massive range of add-ins and templates. Office 2016 logo - www.office.com/setup I'm using VirtualBox to preview Office 2016. Microsoft strongly suggested uninstalling Office 2013, which isn't currently viable due to work commitments. Using a virtual machine, however is a great way to explore different Office products alongside each other, without having to uninstall your current suite. I've also had a look at Office 2016 on Windows 10 Build 10130. Verdict: good times.How To Use VirtualBox: User's Guide How To Use VirtualBox: User's GuideLearn to use VirtualBox. Get virtual computers up and running inside your computer, without having to buy any new hardware.READ MORE Anyway, enough of that. Let's look at Office 2016. NEW OVERVIEW Much akin to the extended and inclusive testing phase of Windows 10, the Office 2016 preview has now accumulated over 1 million users,

www.office.com/setup Blogs: The next step after signing up and configuring your domain, for Office 365, is to start adding some users. Keep in mind that this is for a new install with no user migration. If you are migrating from Exchange 2003, 2007 or 2010, then please skip to those posts as they will create users as part of the migration process. Open Internet Explorer Login to the Office 365 Admin Portal Click Users and Groups www.office.com/setup This will take you to the user administration page. Here you will be able to add, delete, restore and view all cloud users and groups for Office 365 Click the + (add) button www.office.com/setup Blogs Fill out the basic details for the user www.office.com/setup If you have multiple domains added to your Office 365 account, then you can use the drop down and change the domain to the one you want to use. Click Additional details and complete as needed or wanted Click Next Assign an Administrator role to the new user, if required Review the roles here Choose a location for the user, required www.office.com/setup Click Next Assign a license to the user www.office.com/setup Click Next Chose an administrator to receive the setup email, if not required uncheck. Click create www.office.com/setup Blogs Office 365 will create the user account and kick of the provisioning process for the Exchange and Lync accounts. You will also be given a temporary password for the user account. You will be asked to change this password on first login with that account. Click Finish