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A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

While we are lucky enough to work with extremely innovative clients that are eager to embrace the latest technology, we always advise them not to adopt the latest version of software until after the kinks are worked out. For a consumer it's not a big deal to be test driving new features and experimenting with the latest version. For a business user, if there's a bit of a learning curve, buggy features or errors that make an application crash, it can be a huge detriment to productivity. That's why we take a lot of time testing out new applications and operating systems before we encourage our clients to adopt them. You may have read that Microsoft recently unveiled Office 2016. We spent some time with it and have some mixed feedback for our business users. Here's the good, bad and the ugly surrounding the Office 2016 suite: The Good: Built to make business better. Word is probably our favorite when it comes to the new suite of products. While there has been minimal change to formatting and structure - the overall design has definitely gotten a facelift. We're all about function, though and when it comes to function we see definite improvements. Word has many more templates. This allows businesses to refine their documents and be more professional without having to go online and download templates to use inside Word. There are also some pretty awesome co-authoring features that we wrote about in this blog. Attachments in Outlook reference recent documents. This is a great feature since it's available on any device that you use Office on. You can easily attach documents in e-mails in Outlook or reference them in an e-mail on your phone. This is really valuable for mobile users or users that work from more than one machine. (Which, lets face is, 90% of the workforce these days does.) OneDrive is also attempting to make its way into the life of business users by making sharing documents, collaborating on documents and authoring documents across devices a l

Most of us are unaware of the fact that as much as 85% of what is learnt is forgotten before it is put into practice. And why does that happen? Probably because learning does not stick. So how do you make sure your learners carry the knowledge home and put it into practice?

www.office.com/setup Blogs: Today marks the general availability of Office 2016 for Windows, a suite of desktop applications that together with new mobile and web apps pushes Microsoft's new vision for PC-based productivity. Office 2016 is available immediately to Office 365 subscribers, as well as to individuals who would prefer to buy the software in standalone form. "We see Office 2016 as being just as important as the first release of Office," Microsoft group program manager Shawn Villaron told me in a briefing last week. "In the early days, Office was about bringing really important tools together to empower the individual for personal productivity. That was the way people wanted to work at that time. And for 20 to 30 years, Office fit right in. Today, things are changing. More people collaborate on work as groups and teams, so Office 2016 represents the change from personal productivity to team productivity." And that, really, is Office 2016 in a nutshell. If you're a typical information worker, student, or other person in need of standard productivity tools, Office 2016 of course works fine and represents an obvious and stable evolution from the Office version you're currently using. But the real meat in this release-now and going forward, as Office will of course be updated regularly, like Windows 10-is the designed around this new way of working. Confusing matters somewhat, Office-not Office 2016, but Office generally-is all over the place now. In addition to the classic, full-featured desktop suites on both Windows and Mac, Microsoft has high-quality Office Online web apps, mobile apps for Android, iOS, and Windows/Windows phones-and Office 365-specific solutions that are often available as web apps but are sometimes just integrated into the desktop applications. This ain't your father's Office anymore. Office everywhere: Microsoft Office is available on virtually any device you care to use. - www.office.com/setup Office eve