FT.com / Media - Unrest over Google's secret formula - 0 views
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Marco Cantamessa on 10 Sep 10Part of Google's success is due to its secret algorithm, capable of delivering search results that are relevant to users, but also marketable to firms. The problem is that Google has the power to grow or kill any business by simply moving it up or down the hierarchy in search results. Some firms are starting to complain about fairness of this (especially the ones that partially compete with Google). However, it is up to antitrust authorities and end users to decide on the right tradeoff between convenience and neutrality of results.