Understands systems - Knows how social, organizational, and technological systems work and operates effectively within them. Makes suggestions to modify systems to improve products or services, and develops new or alternative systems maintenance and quality control. Uses technology - Judges which set of procedures, tools, or machines will produce the desired results. Understands the overall intent and the proper procedures for setting up and operating machines, including computers and their programming systems. Prevents, identifies, or solves problems in machines, computers, and other technology.

Interprets and communicates information - Selects and analyzes information and communicates the results to others using oral, written, graphic, pictorial or multimedia methods.