5 tech trends revolutionising the hospitality industry - 1 views
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xiomara242 on 17 May 19This article talks about 5 tech trends that are being brought into existence. It speaks on the importance of guest experience around technology. These five trends have now changed the game in term of a personalized guest experience. Technology, whether we like it or not has changed our world indeed, it has revolutionized the way we plan our vacations. There can only be a few areas that have been transformed by technology quite the same way as travel.The Robot by far is the most interesting in terms of being able to carry out request from the guest.However, I believe that this will fill the void of an actually employee. There are pros and cons to the different trends that are coming about. Hotels will really have to evaluate if these trends will fit in with their brand.