This article is quite interesting when analyzing how important your facilities management team is to your business. The article highlight great cost saving by using smart technology such as intelligent energy management system to reduce and save energy cost. These systems work in real time and uses historical data to improve energy consumption. Modern technology has provided facilities managers the ability to improve revenue indirectly related to the sources of profits i,e room availability, food and beverage and the spa among other amenities offered. Typical building management systems improve the response times to fixing broken toilet seats and leak faucets but integrated technology, reduced lighting and HVAC are high cost saving benefits.

All too often, when we think of hotel security, terrorism is the first breach to come to mind. Although these attacks are few and far in between our daily security issues affecting the hospitality industry, none the less we are insiders need to be prepared. The article shows great examples of ways to train our staff to be a super duck instead of a sitting one. Thee main focuses of the article give great example on proactive measure to take before a potential terror attack.
* Security measures
1. Visible security officers at all entrances
2. Hourly patrolling of the facilities
3. Awareness of all suspicious activity; pictures being taken
4. Metal detection and inspection of luggage.
5. Identify all person and vehicles on site
* Hotel responses
1. Crisis management team; with current plans, contact information and emergency readiness plans
2. Use of social media; not knowing what is going on in high risk areas
3. Surveillance; who, what, when , where and why
4. First responders; properly trained associates to help in case of an emergency
* On the lookout
1. Be aware of all surroundings; type of clothing, luggage and gear to fit the weather, environment and setting
2. Keep all eyes and ears open, who doesn't seem to fit in
3. Based on the attacks mentioned in the article, look out for those videotaping themselves
4. Question guest without arising suspicion.
5. Don't jump ahead of the gun unless a threat been clearly identified
Hotels are targets for terror attacks because of the large amount of people in one location. There is no sure way to prevent an action but " I don't want to give anyone a clean shot" said Alan Orlob VP of global safety and security Marriott International.
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