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Contents contributed and discussions participated by Wei Ding

Wei Ding

New Trends in Hotel Room Service - Articles - Executive Travel - 0 views

  • In-room dining at many hotels is being kicked up a notch.
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    This article mainly talks about the latest trends for in room service and track in-room dining trends in hotels around the country. Trend 1: Synergy between the in-house restaurant and in-room dining Trend 2: Organic and locally grown foods on in-room dining menus Trend 3: The return of comfort food Trend 4: Desserts are on the rise Room service appeals to guests for lots of reasons. Hotels should keep tracking on those trends and meet guest in room service expectations. In room service is an important part to enhance guest experience in a hotel.
Wei Ding

Mobile App or Mobile Website? | Entrepreneur.com - 0 views

  • phones they are designed for. Mobile websites, on the other hand, can be designed to work on any device with a web browser. In fact, the iPhone, the Palm, the new BlackBerry, and Google's Android phones all suppor t an open source framework.
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    This article mainly talks about the pros and cons for mobile app and mobile web. For mobile apps, it is required that in order to develop a new app for every individual type of device that you want to reach. However, only one mobile website can extend to anyone with devices that can perform web browsing. Therefore, it is a more expensive choice to develop an app if a company has mass marketing goals. Also, mobile websites tend to cost less to maintain over time. That's because to change an app you have to hire a programmer, and you need approval from the app store. Plus, every time a particular device is updated, you'll need to change your app accordingly.
Wei Ding

Mobile technology for hotel services | Turismo Experiencial - 0 views

  • For the hospitality industry, there have been many pioneering uses of tablet devices as industry operators were among the earliest adopters to recognize the design features leading to improved service and self-service applications as well as robust employee assistance capabilities and back office functionality
  • functionality .
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    This article mainly talks about there have been a lot of pioneering uses of tablet devices in hospitality industry. Many hotels are adopting recent developments in tablet computers and smartphones to offer guests information in real time in a wide choice of unprecedented ways. For example, a new in-room guest service technology will provide guests in all the rooms with the ability to navigate through all offered hotel services with the finger print. This new technology brings a lot of benefit for guest convenience. Each custom built guest interface provides direct communication between hotel staff and guests in real time. Hotel tracks all requests and activities, minimizing error and increasing efficiency. Tablet devices will be a trend which widely used in hospitality industry.
Wei Ding

Case study InterContinental Hotels Group (IHG) | Archive | Marketing Week - 0 views

  • By using text specifically aimed at mobile users, we saw revenue from our mobile search increase by 91% year on year
  • The great thing about our mobile website is that it takes account of location so we can provide local maps and directions
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    This article talk about Intercontinental hotels group is the largest hotel group worldwide by measuring the number of room. IHG produced a mobile-optimised site so visitors could check availability and book rooms at nearby IHG hotels. This hotel brand also uses the mobile to increase the income. IHG's interactive marketing manager, Marco De Rosa says that revenue from mobile search increase by 91% year over year over specially using text aimed at most mobile users. Lately, IHG launched the Priority club reward app for both iOS and Android platforms which offer a easy way to customers to search and book their rooms. IHG takes mobile very seriously, and its "test and learn" approach is providing insights and better decision-making. Mobile technology does bring lots of benefit for hotel organizations. Later, it is a trend for hotel decision maker to invest more money for mobile web and mobile app development.
Wei Ding

Technology 2012: Four tech trends to watch - Mobile technologies in 2012 will free us -... - 0 views

  • Technological innovations lay at the heart of many of last year's biggest stories -- from citizen-recorded videos that fanned the flames of the Arab Spring to the social-media organized Occupy movement.
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    This article mainly talk about new technology has changed people's social habits and relationship current years. Mobile will increasingly prompt consumers to interact with their physical environment. We take the convenience of our pocket powerhouses for granted for us. However, for the most people who is in the developing world, these devices are hard to get access. Therefore, mobile technologies in 2012 will free to more people and save lives. The fast growing power and great convenience of mobile devices will give you more choices to accomplish task.
Wei Ding

Apple iCloud: What it is, and What it Costs | PCWorld - 0 views

  • iCloud does not replace local storage on iPhones, iPads and iPod Touches
  • iCloud also remembers your device's settings, apps, home screen layouts, ring tones and text messages, so all of that information is available if you upgrade or replace your iPhone or iPad.
  • Third-party apps will be able to use iCloud as well
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  • Apple will provide 5 GB of iCloud storage for free, but iTunes music, apps, books and Photo Stream don't count against that total.
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    This article mainly talks about icloud basics and the cost of icloud. Icloud has lots of benefit for the customer who uses apple devices. Icloud do not replace local storage on iPhones, ipads and iPod touches. Icloud keep data in sync between any apple device and PC that you own. Every data are available across devices from Iphone to ipad. All the documents can be shared in any apple devices and people do not need e-mail or USB to store and transfer files. It brings lots of conveniences to the customers. Also, icould provide excellent backup function for customers. Another advantage of apple devices is that third party apps are able to use icloud as well. The cost of this service is not really expensive and apple will provide 5GB I cloud storage for free. Apple charges some extras money for additional storage, but it is not very expensive. Icloud will help apple not only enhance current market, but also can expand the future PC and other digital devices market. People who own multiple iOS devices will get the most out of iCloud, because it saves the hassle of manually transferring data between iPhones, iPads and so on. Therefore, more and more people will purchase apple devices in order to get the most out of icloud.
Wei Ding

What is mobile technology and what are the benefits? | Business Link - 0 views

  • Mobile technology is exactly what the name implies - technology that is portable. Examples of mobile IT devices include: laptop and netbook computers palmtop computers or personal digital assistants mobile phones and 'smart phones' global positioning system (GPS) devices wireless debit/credit card payment terminals
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    This article talks about what is mobile technology, mobile technology is widely used in the world today and a variety of communications technologies are based on mobile devices. Those devices are such as wireless fidelity, Bluetooth, third generation and so on so forth. It is lots of benefits for mobile computing. Mobile computing can increase the service you offer your customers. Also, more powerful solutions are able to link you directly into the office network when working off site. You can access your accounting systems or database while working off site. However, some drawbacks of mobile technology also exist. There are costs involved in setting up the equipment and also training required to let people know how to use mobile devices. In addition, the data are not secure under mobile IT devices.
Wei Ding

Restaurant Menu Software 'eMenu' Ready to Wave Goodbye to Traditional Paper Menus | Res... - 0 views

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    Most of people believe that it is a trendwhich e-menu will replace traditional menus. E-menu has lots of advancedfeatures to provide a great dining experience such as the system is a simple,easy to use, modern digital touch screen computer or iPad with the restaurant'smenu on it. Also, with this modernized restaurant menu system, a customer'swaiting time will be minimized and waiter efficiency will increase. What'smore, e-menu is a full entertainment system which offers a wide range of games,chat and Facebook. Specially, the restaurant revenue willbe increase at least 10 % by using e-menu according to the latest studies. This digital restaurant menuwill completely replace the traditional paper menus soon based on its advancedfeatures. Restaurants using the e-menusystem have experienced an increase in customer satisfaction and loyalty,customer spending which is extremely important for a restaurant's operation ina long run.
Wei Ding

Intelligent Vacation Rental Management - 2 views

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    This article mainly talks about IQware software provides easy access to the asset information needed to faster impact day-to-day expenses. This software is for running resorts and it serves homeowners. Currently, travelers are becoming progressively demanding and tech savvy. Customer become very smart that they know exactly what they want and know here they can get it. Therefore, it is necessary for vacation rental property manager have an art technology to assist him/her to meet customer expectation. IQware has lots of benefit for vacation rental properties. IQware provides a complete, flexible solution for managing the operations of vacation rental properties. Also, this software offers easy access to the asset information needed to quickly impact day-to-day expenses as well as guest service and satisfaction levels. In addition, IQware online booking solutions help promote any rental property to the world, while allowing guests and travel agents to interactively book against actual inventories. This help save on fees and commissions. There still have lots of advantages of using IQware such as it is safe, secure and reliable support. IQware is definitely is ideal choice for vacation rental properties to expand business and gain more profit.
Wei Ding

Mobile Technology Trends For 2011, According To Forrester Research | Mobile Marketing W... - 1 views

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    This article talks about the growth and development of mobile technology has had positive effects on society. There are many advantages that are experienced from the implementation and use of mobile technology. It is obvious that mobile devices are intended to play and gradually more important role in the distribution and sale of travel services in years ahead. Hotel companies should capitalize on this technology and make the process of booking travel using smartphone. It will be a more intuitive process for guests. Mobile technology enables you to get real time hotel information and enable you to make speedy and informed decisions. With a big number of people using mobile technology growing each day, businesses are adopting the use of commerce to reach a larger pool of possible clients. By doing so, hotel businesses are able to increase their revenues and client base.
Wei Ding

Blog - 0 views

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    The growth and development of mobile technology has had positive effects on society. There are many advantages that are experienced from the implementation and use of mobile technology. It is obvious that mobile devices are intended to play and gradually more important role in the distribution and sale of travel services in years ahead. Hotel companies should capitalize on this technology and make the process of booking travel using smartphone. It will be a more intuitive process for guests. Mobile technology enables you to get real time hotel information and enable you to make speedy and informed decisions. With a big number of people using mobile technology growing each day, businesses are adopting the use of commerce to reach a larger pool of possible clients. By doing so, hotel businesses are able to increase their revenues and client base.
Wei Ding

Hotels find savings, other benefits, in the cloud - 0 views

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    Nowadays, cloud-based technology is becoming widely popular. The cloud has several benefits such as removes hardware off property which save lots of cost for hotel, less people manage it which can yield saving. This new technology is also very efficient and increase productivity at the same time. Some hotel brand get interested to this web-based central reservation system like Choice Hotels International. It is so true that hotel is not the ideal place to run complicates systems. Cloud-based technology to some extent can help hotel solve this problem. As we all know, labor cost is a big expense for hotel. Cloud can do things faster by taking the burden off IT hotel staff. Also, the front desk can focus more on guest. Those kinds of changes can eliminate the number of staff. However, some bad things about cloud-based technology also exist. For example, Internet is not always can rely on. Hotels need to have backup plans in case some unexpected things occur. Overall, this new technology has a higher quality overall service.
Wei Ding

Hotels see benefits in Africa's mobile trend - 0 views

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    Nowadays, M-commerce and mobile marketing provide great opportunities in the hospitality industry. Hotels can utilize mobile commerce to hold reservations, promote hotel events, and also can increase general awareness of their rates and services. Currently, mobile technology continues to expand throughout Africa. A large amount of people use smart phones and 2G phones of low cost that allow consumers to surf online. Therefore, an increasing amount of people in Africa are using mobile technology to book reservations and make transactions. Some hotel brands aim to control this market and increase profit. For example, France base hotel group Accor has yet to enter the mobile competition in Africa and start to make a difference. Actually, there are lots of advantages to promote mobile as a channel. On the one hand, it brings lots of convenience to the customer to access all the hotel information and make a reservation wherever and whenever they are. On the other hand, it brings benefit to hoteliers too. The mobile booking process in fact saves online travel agency commissions. Guests can directly book from the hotel instead of from a third party. It can help hotels gain more profit, reduce cost and allow for easy access to hotel reservation website.
Wei Ding

TripAdvisor CEO discusses fake reviews, Google#.Txg1IKe1ZQ8.diigo - 0 views

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    Nowadays, TripAdvisor play an important role in tourism industry. Most of people will review TripAdvisor ranking and then make their own holiday arrangements. On-line user review rankings are important in contemporary society. As the TripAdvisor president said, trip advisor is a honest person's opinion. TripAdvisor website plays the role of trusted intermediary for the independent traveler. However, some hoteliers concern about their personal reputation. I read another article that hotel owner Duncan Bannatyne complains the consumer resource is bad for business. For example, if a hotel was reported for bad bug exist, this definitely is a fatal effect on hotel reputation even this hotel already take proper action to kill all bad bugs. On the other hand, as TripAdvisor CEO stated, "Ninety-eight percent of our audience when we surveyed 'Do you trust the reviews,' the answer was 'yes' because they read the reviews, they go and they stay and it matched expectations. The system works." TripAdvisor also take '"most of hoteliers" concern into their consideration, they have a decade of expertise at catching people who are try to spam their system.
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