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Contents contributed and discussions participated by Jianyi Wang

Jianyi Wang

Top 10 Reasons to Use HRIS Systems - 1 views

  • But there are a few things to know before buying and implementing a platform from HR software vendors.
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    This articles provide the readers the readers a guideline regarding how to choose the appropriate HRIS for your hotel.
Jianyi Wang

Event Planning - Technology Solutions - 5 Technologies Event Planners Can't Live Withou... - 5 views

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    This article provides readers with basic information about the advanced five technologies event planners can not live without.Including smartphones,Cloud apples,Virtual Events, Social media and ipads.
Jianyi Wang

Email Marketing in the Restaurant / Hospitality Industry | StreamSend - 0 views

  • Email marketing offers many advantages that other forms of advertising do not offer. Sending out new menu items, prepare-at-home recipes, and money saving coupons will help venues of all sizes build customer loyalty and reinforce name recognition. The best part about email marketing is that it is affordable and requires very little time and effort.
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    Email marketing is an effective way to share the information about the new information in a restaurant or hotel.The author mentioned that the key point of this method is find an email service provider that makes it easy to import email address and create HTML email s with pictures and graphics to send it out.Last but not least, an email marketing software is required to send reservation and birthday reminders or separate emails to people .
Jianyi Wang

Emerging Technology Applied to the Modern Day: A Hospitality World with a Hotel App | A... - 0 views

  • you may very well be handed a flashy iPad tablet upon your arrival and check-in to use as your hospitality control panel, complete with an iPad menu that’s loaded with a caveat of features, and that’s able to streamline your experience via imbedded hotel app by directly communicating with hotel staff to facilitate a more enjoyable stay.
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    Technology is changing our lives and experience. This article is a detailed description of how your lodging experience will be if you stay in a hotel with flashy iPad tablet.You can talk to the staff about your needs in basically all the services including room service, consulting and housekeeping. It will save your time on checkout by providing iPad POS to the tablet.People will get an unforgettable experience because they do not need to wait in line which may take a long time.
Jianyi Wang

Why Investing in Hospitality Technology is Investing in Good Business - 1 views

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    This article mainly talk about the benefit of investing in Hospitality Technology to hotel business.The author emphasizes the importance of looking at what operational effciencies the technology can bring ,including any improvements in staff activities and morale that can be delivered and how the technology will ultimately benefit the hotel revenue performance. We can conclude from the passage that in order to keep competitive in the hospitality industry, the managers should be aware of the dynamic market and technology changing and update the techonlogy in an efficient way.
Jianyi Wang

Hotel Back Office Accounting Software - 0 views

  • Prol'IFIC is an integrated back office accounting software solution for hotels, restaurants, catering companies, membership Clubs, etc that spans the functions of materials management, food & beverage costing and back office accounting
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    The Back office Accounting System is an integrated back office accounting software.It covers basically all the cost and expense related management functions.The main functions of this software is control consumption costs,reduce operating costs and interfaces with other systems to better finish the tasks in a hotel.
Jianyi Wang

POS Systems - Why You Need A POS System - 0 views

  • The high volume of cash and credit cards that pass through a restaurant each day make a POS system a necessary. Not only does a POS system track every penny of your sales, many POS programs also act as credit card processors. This makes swiping credit cards more secure for both the customer and the business. Servers are accountable for all their sales, and it is impossible to alter checks in the computer unless you have the password. This helps cut down on employee theft.
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    This is an article simply introduce the basic function of the point of sales system. The author explain the reason it is useful in restaurant business,including reduce employee theft,keep track of sales.What is more, it plays an important role as a bookkeeping system since it help prepare payroll, keep track of food usage and so on. However,more attention should be paid to their drawback because it may result in information losses related to the business transaction. The restaurant manager should be aware of these potential problems and take actions to make it better serve the property.
Jianyi Wang

Is a Hotel PMS Right for Any Company Involved in the Hospitality Industry? - 0 views

  • If you have bedrooms, tables or leisure services then you know how important it is to manage them efficiently. Software is purely a tool a tool of the trade so to speak. However what is very important is that it is reliable and doesn't cost the earth. Without electricity it would be next to impossible to keep a hotel open and today with the increase in competition, the most efficient hotels are the ones that will prosper.
  • A hotel PMS is something that all people who own and run hotels should look into getting. The efficient manner in which the hotel may be run with the hotel PMS is only one of the many benefits you can get. Of course you do not have to buy the top of the range software as getting the core module may be enough to cover your needs.
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    This article is an instruction on how to find out a suitable property management software. The core features the efficient PMS should have including guest management, housekeeping ,reservations, online booking and billing management. The Property Management software also allows the report issues they have noticed like repairs that need to be done. The author concludes that it is best to get the core product regardless of the size of the hotel.
Jianyi Wang

TLC Family "Top 10 Ways to Make Your Hotel Stay Greener" - 0 views

  • There are people who travel for work, salesmen and their ilk. Their company may not give a hoot or even a fig about environmental responsibility. They may book hotel rooms for these travelers by price or by location or just willy-nilly. That means it is up to the traveler to green their own hotel stay.
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    This is a comprehensive instruction to the business travelers who always go to the hotel.Although the hotel plays a relative important role in making the hotel greener, we could not ignore that the guests can also make great contribution to help achieve the goal. But some of the suggestions is not feasible for all the guests since they have their own habits in preparing for travel package.For example, they may prefer to use the shampoo provided by the hotel instead of using their own.
Jianyi Wang

4 Problems with E-Commerce - and How to Solve Them - CRM Magazine - 0 views

  • According to Kim, the data that's wrapped up in e-commerce processes can not only drive sales, but also create a personalized experience for each and every shopper. Sophisticated analytics, however, are required to unlock the power of that data.
  • A lot of bad behaviors in offline commerce translate to online." Identifying those problems, he asserted, is the first step toward developing solutions.
  • The problems:Pushy Sales
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  • No-Service Sales
  • No Data
  • Wrong Data
  • The solutions
  • Segmentation
  • Listen and Serve
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    This article is a comprehensive analysis of the problems existing in E-Commerce from the perspective of a CEO in New York. According to Kim, a lot of bad behaviors in offline commerce translate to online. Identifying those problems, he asserted, is the first step toward developing solutions. There are mainly four problems in E-commerce including pushy sales, No-service Sales, No Data, Wrong Data. He suggests four solutions to solve these problem. At first, they remind that not all consumers should be treated the same. The simplest ,most effective way is segementation, dividing customers into several groups. Moreover,he mentioned that merchant should offer different product to people of their own targeted values. The other two solutions are listen and serve, one chance.That means the merchant should be patient enough to let customer tells them what they want and provide updated activities to the customers on time.
Jianyi Wang

HotelChatter Annual WiFi Report 2012: FAQ || HotelChatter - 0 views

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    We can learn from this article that guests had some problems using WiFi service during their stay in the hotels. These problems include signal stability, speed of the Internet, how to save their wi-fi payment and the download limitations in the hotel. As we will pursue our career in hospitality industry, it is important for us to identify these problems in the hotel we work. On the other hand, the engineering department and managers should pay attention to upgrade the internet system to ensure that our guests get considerable internet service.
Jianyi Wang

OPERA system - 1 views

  • OPERA offers effective and easy deployment for smaller, independent single and multi-property operations and global, multi-branded hotel chain environments. OPERA Enterprise software solutions can be deployed in any size environment, from a single property with just Front Office to a large, full-service hotel with Sales & Catering, Revenue Management, Spa and Golf and Materials Control.
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    This article is a general introduction of Opera system. It is one of the most commonly used system in hospitality industry, especially in hotels. As far as I know, this system is used in basically every five-star hotels in my hometown. We can see from the article that it is helpful to basically all the departments in hotels. This is the system I used during my internship in Intercontinental Hotel Beijing Beichen. The main function of this software for me is to extract reservation information of our banquet and conference rooms. Under the guidance of my supervisor, I learned how to make a Banquet Event Order by this software. It is the common tool we used to get and share information with our colleagues in other department. For example, when I receive a call from a guest and he needs to book a banquet room for wedding ceremony, I click on the book button and our colleagues in Reservation department will know it is occupied by other people if someone else want to book it on that day.
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