Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by sydneywolfson

Contents contributed and discussions participated by sydneywolfson

Simple Middle Filter: All | Bookmarks | Topics
sydneywolfson

What is Contact Tracing? - 0 views

www.cdph.ca.gov/...COVID-19-Contact-Tracing.aspx

shared by sydneywolfson on 27 Feb 22 - No Cached
  • Contact tracing is a public health practice that health departments use to identify and notify people who have been exposed to someone with an infectious disease.
  • Public health workers reach out to these exposed people to tell them that they've been in close contact with an infected person and to give them information and support to help them keep themselves and their loved ones safe.
  • People who have tested positive for COVID-19 infection receive a phone call or a short survey by text or email from the health department, asking them who they may have exposed while they were contagious
  • ...2 more annotations...
  • Your identity and health information that you provide to a contact tracer is always kept confidential. It will not be shared with anyone who may have been exposed. 
  • Anyone who was within 6 feet (2 meters) of an infected person for a total of 15 minutes or more within 24 hours is considered to be a "close contact."
  • sydneywolfson on 27 Feb 22
     
    This article talks contact tracing with Covid-19. Health care works will contact anyone that person has been in contact with via phone call or text to let them know about the exposure.
sydneywolfson

What Does LEED Certification Mean to the Hotel Industry - 0 views

pinnacle-advisory.com/...y-presented-by-christine-brown

shared by sydneywolfson on 18 Feb 22 - No Cached
  • LEED certification is a growing trend and concern among hotel developers, architects, hotel brands and consumers.
  • To earn LEED certification, a building is awarded points for satisfying certain green requirements in six categories- Sustainable Sites, Water Efficiency, Energy & Atmosphere, Materials & Resources, Indoor Environmental Quality and Innovation in Design.
  • istorically it was believed that there is a cost associated in building a LEED-certified hotel; however, it is arguable if this cost differential exists in today’s construction market. The USGBC reports that as of 2007, the cost to develop a green hotel, if any, is only one to two percent above that of a conventional hotel’s cost
  • ...3 more annotations...
  • In addition to selling more room nights at potentially higher rates, LEED-certified buildings typically save 30-50 percent in energy usage, 35 percent in carbon emissions, 40 percent in water emissions, and 70 percent in solid waste.
  • Currently there are only eight hotels in the U.S. that are LEED-certified, but over 100 more hotels have made their intentions known to become LEED-certified.
  • Green hotels offer recycling options, water-efficient toilets and faucets, energy-saving lighting, and recycled paper goods; many hotels have even begun to clean guestrooms and public space with non-toxic cleansers.
  • sydneywolfson on 18 Feb 22
     
    This article talks about how LEED certification is increasing in the hotel industry. Buildings who are LEED certified save a lot more energy and offer recycling options.
sydneywolfson

5 Ways Biometrics Could Change the Hospitality Industry | RoomKeyPMS - 0 views

roomkeypms.com/...ce-of-the-hospitality-industry

shared by sydneywolfson on 10 Jun 21 - No Cached
  • Check-in via facial recognition is already active at hotels in China. FlyZoo, a 290-room hotel located in Hangzhou, allows guests to select their floor and room during booking on their mobile app.
  • Skipping all check-in formalities may not always been an option, but fingerprint or facial scanning can help to expedite the process.
  • First, by making guest rooms accessible only by fingerprint or facial scanning, it eliminates the needs to manage key card inventory and the headache of lost, stolen, or deactivated cards.
  • ...3 more annotations...
  • The use of biometric data can help to ‘announce’ guests, their information, and their preferences without them having to provide any additional information.
  • Requiring the use of a fingerprint to authorize any additional payments during a hotel stay, such as food and beverage orders, spa treatments, or in-room entertainment purchases, makes check-out billing quick and accurate.
  • As the population becomes more comfortable with the use of biometrics in everyday life — such as using our fingerprints or faces to unlock our mobile devices — they will come to expect that same ease of identity verification for other purchases or experiences, like travel.
  • sydneywolfson on 12 Feb 22
     
    This article talks about the biometrics in hotels. For example, In China, there is facial recognition to check into the hotel. Facial recognition can also be used as a "room key" as well.
sydneywolfson

The Impact of AI on the Hospitality Industry | by Willa Zhou | Towards Data Science - 0 views

towardsdatascience.com/spitality-industry-8ba7adb66be

shared by sydneywolfson on 04 Feb 22 - No Cached
  • Countless hospitality industry leaders are increasingly leveraging the use of one specific tool in their hotels to increase personalization and exceed customer expectations: artificial intelligence or more commonly known as AI.
  • More and more hotels, especially large global hotel chains such as Marriott International, Hilton Hotels & Resorts, and Caesars Entertainment, have started implementing the use of AI in their hotels in the form of chatbot messaging, AI powered customer service, and data analytics in hopes of redefining the current industry standards on a personalized guest experience.
  • Marriott International, for example, has multiple chatbots including Marriott Rewards chatbots which are available on various platforms such as Facebook Messenger, Slack, WeChat, and Google Assistant (Bethesda
  • ...6 more annotations...
  • By allowing guests to communicate in their native languages, chatbots seamlessly remove the language barrier with guests from all over the world
  • ilton introduced the world’s first AI powered hotel concierge robot named Connie, after its founder Conrad Hilton,
  • Connie was developed in collaboration with IBM with three main goals in mind: to decrease wait time in line, provide added efficiency in hotel operations, and surprise guests with an innovative and completely unique too
  • Connie is able to inform guests on hotel features, local attractions, and dining recommendations just like any front desk agent, concierge, or hotel phone operator would
  • Besides customer service improvements through chatbots and concierge robots, AI has also impacted the hospitality industry with the use of data analytics.
  • AI demonstrates a real promise in increasing convenience, enhancing personalization, as well as raising satisfaction and loyalty for hotel guests
  • sydneywolfson on 04 Feb 22
     
    This article talks about AI in hotels. For example, the article mentioned the use of chat boxes for Marriot International. Another example is Connie, the first AI powered hotel concierge robot at the Hitlon. It is a unique tool and can help decrease wait time and provide added efficiency in hotel operations.
sydneywolfson

Hilton unveils new tech enhancements for guests - hotelbusiness.com - 0 views

hotelbusiness.com/-unveils-new-tech-enhancements

shared by sydneywolfson on 31 Jan 22 - No Cached
  • Digital Key Share will allow more than one guest to have access to their room’s Digital Key, which turns the free Hilton Honors app on their smartphones into a room key.
  • Hilton also unveiled an enhancement to a highly valued Hilton Honors benefit, providing members with early confirmation of a favorite perk—complimentary room upgrades.
  • hese two enhancements join the recently launched Confirmed Connecting Rooms, another industry first that allows individuals to easily and instantly confirm at least two connecting rooms at the time of booking.
  • ...3 more annotations...
  • Since its 2015 launch, Hilton’s Digital Key has expanded rapidly. The technology is now available at more than 80% of Hilton’s portfolio, or close to 5,400 of the company’s more than 6,600 properties worldwide.
  • This will enable the member to choose their upgraded room directly via the Hilton Honors app.
  • Earlier this year, Hilton launched a solve for a long-time travel planning frustration and was the first major hotel company to introduce a booking experience that allows individuals to easily book and instantly confirm at least two connecting rooms.
  • sydneywolfson on 31 Jan 22
     
    This article talks about three new technological advancements Hilton is providing to their guests. One is the Digital key share where guest can download the Hilton app and have their key on their phone. Another is, when highly valued guest confirm early, they can have free room upgrades. Lastly, guests can confirm at least two existing rooms when they are booking.
sydneywolfson

Cloud computing 101: Advantages and disadvantages - 0 views

www.rcrwireless.com/...cloud-computing-tag31-tag99

shared by sydneywolfson on 24 Jan 22 - No Cached
  • cloud computing is the delivery of on-demand computing resources – everything from applications to data centers
  • Worldwide access means teams can collaborate from widespread locations.
  • Hardware failures do not result in data loss because of networked backups.
  • ...7 more annotations...
  • “utility” pay structure means users pay only for the resources they use.
  • Service providers regularly update offerings to give users the most up-to-date technology.
  • Cloud-based applications and data are accessible from virtually any internet-connected device.
  • Downtime: This may be one of the worst disadvantages of cloud computing. No cloud provider, even the very best, would claim immunity to service outages. Cloud computing systems are internet based, which means access is fully dependent on internet connection.
  • Cloud computing disadvantages – security and privacy:
  • emote access is the user’s responsibility and, in any case, no system is perfectly secure.
  • Cloud computing disadvantages – vulnerability to attack: In cloud computing, every component is potentially accessible from the internet.
  • sydneywolfson on 24 Jan 22
     
    This article talked about the advantages and disadvantages of cloud computing. Some advantages include the accessibility, savings, security, the world-wide access, the data backups, etc. The disadvantages mentioned were the vulnerability to attack, meaning hackers can potentially access your data from the internet. Also, since cloud computing depends on the internet, there can be issues when the wifi is working properly.
sydneywolfson

Marriott International Partnering With Amadeus on Central Reservation System | TravelPulse - 0 views

www.travelpulse.com/...entral-reservation-system.html

shared by sydneywolfson on 16 Jan 22 - No Cached
  • Marriott International announced a new partnership with Amadeus to gain access to the technology and distribution company’s Central Reservation System.
  • Amadeus has been working to create a community platform, and officials believe the deal with Marriott is an “endorsement of the strategy” to offer a platform that brings together the property management and central reservations systems.
  • Amadeus believes the attribute technology should help hotels capitalize on the current direct booking trend
  • sydneywolfson on 16 Jan 22
     
    This article talks about how Marriot international and Amadeus partnered up to have the CRS and property management come together to create a community platform. This partnership will help hotels capitalize direct booking. It also can be applied to the guest reservation system.
1 - 7 of 7
Showing 20▼ items per page