Reach new audiences
Contents contributed and discussions participated by mrueda
7More
shared by hchiebooth on 21 Feb 18
- No Cached
7 Event Technology Trends to Explore in 2019 - Eventbrite US Blog - 1 views
www.eventbrite.com/...technology-trends-in-2018-ds00
hospitality software tech solution mobile green technology
shared by hchiebooth on 21 Feb 18
- No Cached
-
-
The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
-
-
-
Improve check-in, feedback, and security
- ...2 more annotations...
-
Artificial intelligence for events
-
The right event apps
-
The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
8More
HNN - Hotel technology trends to keep an eye on in 2018 - 1 views
-
In-room technology upgrades
-
Virtual reality
-
obots
- ...4 more annotations...
-
Personalized experiences/smart rooms/Internet of Things
-
Mobile connections/payments
-
Virtual concierge
-
n addition to maximizing guest experiences, advances in technology both increase hotel revenue while decreasing other expenses, and as a result, the hospitality industry is investing in a number of technology based upgrades.
-
This article discusses how hotel technology trends are growing and experiencing a very high demand. Technology is ever shaping and modeling new paths for better guest experiences and streamline hotel operations. In an already very competitive market, hotel operators are always looking for new ways to enhance their on-site operations and guest experiences. Some of the latest trends include virtual concierge, mobile connections and payments, personalized experiences, smart rooms and robots. There are always advancements in-room technology upgrades such as guest access to Wi-Fi since smartphones, tablets and laptops have become a must for travelers. It is such as exciting time to be apart of the hospitality industry, whether it's as an employee or guest.
1More
Why You Should Not Outsource Your Hotel's Accounting | By David Lund - Hospitality Net - 0 views
-
The article discussions the pros and cons of whether a Hotel should out source their accounting to a third party. The author of this article strongly agrees that Hotels should not out source their accounting. The author finds it "unintelligent move". Many Hotel owners believe it's "trendy" and necessary to out source their accounting to keep up with their competitors. I agree with the author, that Hotel should do their accounting on site. Management would have better control over functions and departments such as; payroll, auditing, food and beverage management.
3More
Hoteliers and Restaurateurs Look to New Technologies to Improve Their Restaurant Operat... - 0 views
-
ccording to the research, restaurant performance improvement depends to a large extent on technology interoperability and data integration. If applicable, the POS system needs to seamlessly connect with online ordering systems, guest-facing apps, kiosks, display hardware and any number of third-party modules and solutions, such as those related to inventory management and workforce management.
-
The article shares the percentage of restaurant owners who have and are going to upgrade their property management systems, like the POS. 95 % of restaurant owners view the ability to improve guest satisfaction and the quality of the guest experience as one of the biggest benefits one can expect to gain with the right restaurant management and POS system. Technology is very important in running a successful and seamless business now a days. Restaurant owners agree that there is "dramatic" improvement in their sales, staff productivity due to their upgrades. The article also shares the many restaurant owners want all the systems to be integrated. All programs need to be integrated with each other. Seemliness connecting with their online ordering systems, guest-facing apps, kiosks, display hardware and any number of third-party modules and solutions, such as those related to inventory management and workforce management. Giving proof that there is a need and demand for these advances.
-
-
n the ability to connect, interface and seamlessly share data, preferably in the cloud.
2More
The Impact of E-Commerce on the Hotel Industry - 1 views
-
Percentage of survey respondents who use these services to make travel plans: Online travel agencies such as Travelocity, Orbitz and Expedia: 34% Other Web sites: 27% Personal referrals: 25% Travel company Web sites: 19% Traditional travel agents: 9% Calls to travel companies: 7%
-
This article discusses the impact of e-Commerce and social medias in the travel industry. OTA sites like Orbitz and Expedia take up 34% of the industry's online booking. Many travel companies are focusing on their social media outreach. Especially, for the newer generations. Creating better "context" and providing "deals" to book direct from them versus a third party site. For example, companies like Starwood, now Marriott, have a great rewards pogrom for members. Allowing them exclusive discounts and promotions when booking directly with them.
-
1More
Global E-waste To Hit 49.8M Tons By 2018 -- Here's What Japan Is Doing To Combat It - 0 views
-
After participating in this week's discussion on e-waste I got curious. I found an article discussing the increasing amount of e-waste in Asia. According to the article, e-waste is increasing by 63% every 5 years since 2015. Asia in also the largest manufacture and marker for electrical and electronic equipment that is not intend for re-use. So you have to wonder where does is all go? If it's not stuffed into a draw, then it's probably in a landfill. But countries like Japan are getting creative, they have pledged to collect tons of e-waste to create the medals for the upcoming Olympic games. There also many organizations in Japan that are implanting recycling and collection program to eliminate the amount of e-waste that ends up in a landfill or this taken to a factory where they it is then broken down and burned causing toxic gases to enter the surrounding environment and atmosphere.
13More
shared by mrueda on 26 Aug 18
- No Cached
HNN - Hotel industry explores voice tech, smart speakers - 0 views
www.hotelnewsnow.com/...ores-voice-tech-smart-speakers
hotel industry voice tech Hospitality technology
shared by mrueda on 26 Aug 18
- No Cached
-
Through the smart speaker, guests can request information, such as hours of breakfast or for the fitness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
-
Hotel companies have begun switching over some requests that would normally go to a concierge, such as restaurant recommendations, to voice-activated smart devices, while some have gone a step further and let guests control lights, shades and the HVAC system, said Victor Idrac, project coordinator at HTNG.
-
tness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
- ...9 more annotations...
-
Through the smart speaker, guests can request information, such as hours of breakfast or for the fitness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
-
fitness
-
many risks to accept and challenges to solve with new guest-facing technology.
-
“During the early adoption phase of any guest-facing technology, guest education is critical to utilization, experience and value,” he said. “Another equally important part is staff training, as implementation of voice-based solutions can impact the staff in a multitude of ways.”
-
Routine updates on the devices are a necessity, he said, and software updates should not only introduce new features but also fix any security bugs ore vulnerabilities that have come to light
-
Routine updates on the devices are a necessity, he said, and software updates should not only introduce new features but also fix any security bugs ore vulnerabilities that have come to ligh
-
The world is more and more connected to mobile devices, Pohl said
-
This technology will eventually be as commonplace as a television is in guestrooms, Idrac said.
-
Voice is one of the greatest emerging technologies of this decade, and hotel brands should get comfortable with this tech now, he said. Some brands that will come later to the game will need to listen to their customer base, he said
-
This article discusses the never ending demand and growth of technology in the hospitality and tourism industry. The article specially discusses voice technology. Similar to the Amazon Alexa and Google Dot. Many hotels across the United States have already implemented this technology into their guest rooms. According to the article, "it provides better tracking capability." Ron Phol SVP and COO of Best Western Hotel & Resorts. A guest can put in a request through the voice technology and software is able to track the time it takes for a guest to receive a response back. This voice technology is still in its baby stages. So an extended amount of training and care is involved when introducing it to hotels, not only for the staff but also the guest. There is also the concern of security breaches and down time that can slow down the day to day functions of a hotel.
mrueda