Peak 10, the industry leader in IT infrastructure and security, highlights Vizergy's successful partnership in new case study. Vizergy provides stability, reliability and security to hospitality clients by combining proven digital marketing strategies, best-in-class marketing tools and their proprietary, cloud-based marketing system, hosted and supported by Peak 10, one of the nation's most advance data centers.
Contents contributed and discussions participated by mitchlaferriere
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Vizergy® Digital Marketing System Technology Stack Selected for Case Study by... - 0 views
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Vizergy has worked with Peak 10 for over ten years to consolidate IT environments and deliver high-performance, reliable access that drives business results. Backed by sophisticated technology and extensive support, Peak 10 helps enable Vizergy to provide the most reliable digital marketing, management and ecommerce system in the hospitality industry.
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Vizergy's Digital Marketing System (DMS) is a true demonstration of client-focused innovation. This proprietary system enables hoteliers and hospitality professionals to easily and efficiently maintain their property websites, monitor social media, manage online reputation, deploy email campaigns and evaluate site performance from a single easy-to-use system. With personalization capabilities built into the DMS, clients can deliver tailored messaging that will be most relevant and personal to each individual site visitor.
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Vizergy has quickly become an industry leader in eMarketing techniques and methods, as highlighted by their relationship with one of the fastest growing, most advanced data centers, Peak 10. Vizergy's proprietary cloud-based, hospitality focused marketing system has created proven strategies that set the pace in a fast-moving digital age, where time is truly of the essence. Its systems allow hoteliers and hospitality professionals to easily and efficiently maintain all aspects of their digital marketing presence. Peak 10's advanced technologies and infrastructure support only further Vizergy's superiority.
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Three Hotel Companies Select Aptech PVNG Enterprise Accounting - 0 views
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Aptech Computer Systems, a leading provider of hotel accounting software, hospitality enterprise accounting, budgeting, forecasting, and business intelligence systems, announced three hotel companies selected Aptech's PVNG Enterprise Back Office System. PVNG is a browser-based next generation enterprise hospitality accounting solution with a simple menu structure and easy to navigate platform.
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Companies installing PVNG Enterprise Accounting include Stagewest Hospitality and The Colony Palm Beach. The companies operate a total of 10 properties.
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Stagewest Hospitality is implementing PVNG hotel accounting software at four hotels and its winery in British Columbia, Canada. "PVNG helped us reduce labor costs because it is easy to use and simple to learn. We realized a significant cost savings by creating a more efficient operation with a reduced accounting staff. Our guests are the most important part of our company. If I can move two people to our front desk from accounting it benefits our guests and our company," said Azaz Ahmed, MBA, controller of Stagewest Hospitality.
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Aptech Computer Systems is an IBM Premier Business Partner that offers Execuvue® web-enabled Business Intelligence, Targetvue Budgeting and Forecasting, and PVNG Enterprise Back Office systems that are 100% hospitality specific. Aptech is the only company that provides a complete suite of financial management and analysis solutions for the hotel industry. Aptech systems can be deployed in the cloud, or on-premise at the client location to support an entire hotel company's portfolio via the Internet for individual and consolidated back office operations and financial reporting.
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Three more hotel companies have selected Aptech's PVNG Enterprise Back Office System. PVNG is a browser-based accounting solution, which is simple, easy to navigate, and specifically streamlined for hospitality. One hotelier cites the ability of PVNG to downsize the accounting staff, which enables him to move more staff to guest services--the most fundamental part of any hospitality operation. The creator of PVNG, Aptech Computer Systems, is an IBM Premier Business Partner that purveys programs exclusively for use in hospitality. Aptech systems can be deployed either on site or via the cloud, offering tremendous flexibility for a company's portfolio.
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PMS Software Evaluation Scorecard Ensures Hotels Can Find Their Ideal Property Manageme... - 1 views
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Knowing that not all hotel PMS solutions are created equal, StayNTouch® has released a comprehensive PMS Evaluation Scorecard designed to help hotel operators select the right PMS for their needs and budget.
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The criteria-based approach is created on a quantitative assessment of the PMS in terms of functionality, flexibility, maintainability, and usability.
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Hoteliers can use the step-by-step scorecard to determine the total score for each PMS vendor and then consider only the technology providers with the highest grades.
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The downloadable scorecard and template address the most critical areas that require consideration during the evaluation process including: Defining goals Creating a list of potential vendors/solutions Annual Costs Implementation Mobility Integration Reporting/Insights Ease of use/User Interface Automation Security and Scalability Service and Support
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StayNTouch has released a PMS Evaluation Scorecard designed to help brands to decide the right PMS for their needs and budget. The scorecard takes into account functionality, flexibility, maintainability, and usability. Making well-informed decisions when it comes to PMS is especially important, as the PMS represents the backbone of an operation. Moreover, with the multitude of options now available, choosing the right PMS can be quite the ordeal. The market is filled with a variety of products that suit a diversity of needs. From "traditional" PMS to web-based and cloud-based formats, such a choice can be daunting for a hotelier. StayNTouch's PMS Evaluation Scorecard is designed to simplify the process by weeding out the worst options, leaving the prospective consumer with only the highest rated matches.
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SiteMinder brings GDS representation in-house as hotel customers more than triple in on... - 0 views
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Almost 900 hotels located in the world's top destinations are poised to receive personalized GDS sales and marketing representation from the global hotel industry's leading cloud platform. SiteMinder announced its new service at the 49th GBTA Convention Sunday on the back of a year that has seen its GDS connectivity solution, 'GDS by SiteMinder', gain its own chain code and more than triple in hotel users.
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Jason Lewis-Purcell, Vice President, GDS at SiteMinder, says, "There is a tendency to overlook global distribution systems in today's digital age, but the truth is they are still some of the highest performing sales and marketing channels for hotels. Over the past year, GDS by SiteMinder powered nearly 200,000 reservations worth over $60 million in hotel revenue, showing how effective global distribution systems are in bringing guests hotels wouldn't otherwise attract, especially from Monday to Friday when properties need business most."
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"SiteMinder has always known the crucial role the GDS plays, but we wanted to bring the legacy system into the modern world. GDS by SiteMinder uniquely brings cloud-based technology together with legacy GDSs that are as relevant today as they were thirty years ago, to provide hotels an incomparable total distribution platform. It's now used by about sixty percent more hotels than our industry's most renowned soft brands."
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GDS by SiteMinder provides hotels a single point of entry to the world's major global distribution system providers – Sabre, Amadeus and Travelport – and travel agent network. In addition to sales and marketing representation, hotel users of the GDS connection receive free consortia advice, account management and local customer support.
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Relatively speaking, GDS's have been around for a while now, with iterations stretching back a few decades now. SiteMinder has worked to integrate cloud technology into traditional GDS models to streamline distribution. They have had strong success, powering over 200,000 reservations in the past year, generating over $60 million in hotel revenue. Over 900 hotels are now poised to receive SiteMinder services, making them the industry leading GDS cloud platform. To date, SiteMinder is represented in the globe's most influential cities, including New York, Los Angeles, London, Honk Kong, Paris, Munich, and Sydney. GDS technology has come a long way from the early models that airlines used solely for in-house purposes. New GDS's such as SiteMinder are both a testament to adaptation and the appeal of cloud technology.
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6 Must-ask questions to consider before buying a PMS | By Stuart Dickinson - Hospitalit... - 0 views
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A good PMS controls and automates a number of processes within a hotel, ideally reducing time-consuming tasks and inefficiencies within your operation.
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It's not just about capturing bookings or keeping track of finance, but as technology evolves and expands, so does the need for your PMS to play an integral role in guest experience and loyalty management. Ideally, it should form the core of almost all hotel activity.
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According to the 2016 Smart Decision Guide to Hotel Property Management Systems, the biggest benefits of having the right property management system include: Improved guest satisfaction and quality of the guest experience Streamlined hotel operations and reduced costs Increased hotel occupancy, revenue and profitability Improved performance reporting and business intelligence
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A good PMS offers unprecedented visibility that allows you to take full control of your hotel's administration, and will come with a wide array of options when it comes to data report dashboards. Having said that, it's still important to find out what level of custom reporting is available to you before buying.
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With the constant development of new technologies, having a PMS with a growing integration partner list is becoming more important. An integrated partner could be anything from a channel manager to a mobile app or online guest feedback system. Less integration opportunities could mean that you end up with data spread over a number of different applications, or having to settle for apps that don't serve your needs like they should.
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It's important to have a clear understanding of the PMS platform's customer support process before making a buying decision. It's also important to consider what kind of training is provided to hotel staff who will be using the system for the first time. More than 80% of hoteliers agree that user training is a key success factor in getting the most out of a PMS.
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Thanks to rapid developments in technology, PMS platforms today aren't nearly as expensive as their predecessors. However, whether you choose a cloud-based or traditional computer-based system for your hotel, it's important to find out if you'll be making any surprise payments down the road – some examples include future software updates, technical support, infrastructure or maintenance etc.
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How much time your new PMS will save in terms of managing front desk activities, like check-ins and check-outs, consolidating guest accounts, and managing rates and availability across all of your different channels (OTAs, travel agents and so on) is a critical consideration to make.
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Lastly, it's important to look at the company's track record before making a buying decision. Even if they've been in business for years, check their client base to determine how reliable they are. The last thing you want is to be promised the world, only to be let down by poor service delivery.
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Does the solution offer flexibility in functionality, including data access and performance reporting? How easily and seamlessly does the PMS integrate with third-party technologies and data? How long will it take for problems to be resolved? What is the total cost of ownership? Are there "hidden" costs? What return on investment (ROI) can be expected? What is the PMS solution provider's track record of success?
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This article makes some key assertions regarding points of consideration when choosing a PMS software. Getting the right PMS software is absolutely critical for any property, as it is at the core of the operation. According to this author, the necessary considerations involve asking six questions: -Does the solution offer flexibility in functionality, including data access and performance reporting? -How easily and seamlessly does the PMS integrate with third-party technologies and data? -How long will it take for problems to be resolved? -What is the total cost of ownership? Are there "hidden" costs? -What return on investment (ROI) can be expected? -What is the PMS solution provider's track record of success? The inception of cloud computing and faster data processing has led to a number of choices in PMS software. Obviously these questions are not a fool-proof path to picking the perfect PMS software out of the multitude of options, but obviously being able to answer these with a level of confidence is a step in the right direction.
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How can hotels' water conservation help the Global Goals? | Green Hotelier - 2 views
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The International Tourism Partnership is working with its hotel group members to address water as a critical issue for the industry, and find ways to work together towards Global Goal 6: clean water and sanitation.
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For hotels however water scarcity is increasingly common and therefore vital for them to address. As more countries, and cities, experience the effects of high population pressure and less available freshwater, the interest among policy-makers, businesses, and citizens grows. We need to become more efficient water users. We need to make some drastic changes.
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These words are essential for hoteliers to take to heart as they consider greywater systems or ground water collection as part of the arsenal of water-saving practices they have at their fingertips. All hoteliers need to be thinking far beyond linen re-use programmes, and as guests in some countries typically use ten times or more the amount of water daily than is typical for local people, we also need to look at education and communication to customers.
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As World Water Week has come to a close, experts have discussed a number of issues regarding water and waste. With major climate initiatives such as the agreements established in Paris, individuals and industry alike have been called to action in order to mitigate negative climate change. Water use is one of the key resources that must be preserved. Hotels are major consumers of water, from guest consumption to laundry to F&B, water use is rampant in hotels. Water scarcity would be utterly detrimental to the hospitality industry. For this reason, greywater systems and ground water collection are but a few of the water-saving methods at the disposal of the hospitality industry. This is especially important because it has been found that hotel guests in some countries use ten times as much water as the local populace.
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Cayman Islands Newest Addition, the Kimpton Seafire Resort & Spa, Manages Uniform Inven... - 0 views
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InvoTech Systems Inc. announces the recent implementation of its Uniform System at the Kimpton Seafire Resort & Spa, located on the Cayman Islands, west of the Caribbean Sea. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks.
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The InvoTech Uniform System provides accurate and real-time inventory information of all staff uniforms to monitor and maintain uniform assignments to employees and ongoing purchases efficiently. The InvoTech System is used to assign each uniform item to specific employees and track the daily uniform requirements for all divisions and departments
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This article focuses on the implementation of the Uniform Systems software, developed by InvoTech Systems Inc., the Kimpton Seafire Resort and Spa in the Cayman Islands. The Uniform Systems software is designed to streamline the management of employee uniforms, which are an extremely necessary commodity at any property, especially luxury products which strive for exceptional appearances. The system both monitors and maintains employee uniform assignments while simultaneously easing uniform purchasing. All of this is achievable by the grand opening of the property, which requires mass assignment and disbursement of employee uniforms. InvoTech prides itself on the expertise, professionalism, and courtesy with which its Installation and Training Team operates. Uniform Systems also follows the trend of environmental consciousness in hospitality by being paperless. Aside from the Kimpton Seafire Resort and Spa, InvoTech's clients include some of the largest names in hospitality, including but not limited to MGM, Ritz-Carlton, Hilton, Hyatt, and Marriott.