10 Must Have Features of A Property Management System - Financesonline.com - 0 views
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hotel software business hospitality technology travel tech
shared by tgore002 on 27 Sep 18
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A calendar allows property owners, managers, and employees to visualize their reservations and availability in different ways.
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A good property management system will allow you to create rate plans and derived rate plans and then easily assign them to reservations.
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robust reporting module built in.
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Distribution is one of the major ways that small to medium-sized properties can compete with large hotel brands. Channel managers have become common and relatively cheap over the past few year
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Online distribution channels that can bring more business to your property are great, but they come at a cost. And sometimes, that cost is significant as commission percentages increase. However, if a traveler has found their way to your website, you deserve to capture their direct booking.
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sell the most sought after room types to the people who want them at the right time.
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Email marketing is still very much alive and you can use your previous guests emails to keep in touch about local happenings, discounts, and other important information.
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Accepting and modifying reservations becomes easy and seamless with a point of sale integration.
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Pricing intelligence is the process of collecting and acting upon real-time consumer and competitor activity.
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ost properties need some sort of POS to manage payments for their bar, restaurant, small store, etc.
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This article talks about important features that a property Management System need to have. The most important features are the following: A drag and drop calendar which will help managers to visualize reservation and availability. Rate plan management will help to create a rate plan and have them easily applied to reservation. Integrated channel manager since it is important for hotels to be able to join as many available channels a possible to make more sales. Reporting is also very important to be able to track performance real time and keep control of the health of the company. Another key important feature is shared inventory and direct booking support since if customers can book directly from the properties website the hotel will avoid paying commissions. The customer data base is great for marketing and to create loyal customers. The last features that a property management system should have are pricing intelligence, point of sale and the ability to track other revenues services from other services that are offered in the property. A PMS system that has all these features will help a company run the property very well. I would add a good customer support because if this system goes down basically the hotel cannot do anything so I think it is very important that if it is not working for any reason that it has be fixed very fast so that it does not affect customer relations.
