Due to heightened sensitivity around data breaches and privacy, event planners are having to pay special attention to how their technology vendors—like event app providers such as EventMobi—are using and storing their event data.

Provide passcodes for private events. Requiring participants have a passcode to log into an event app allows planners to limit access to only those people they share the passcode with, such as a list of registrants.

Restricting app access to registered participants only (based on their email address) ensures the greatest control over event details and participant listings by locking out anyone not registered to attend.

Each time a hotel’s guest records get breached, the property is burdened with financial strain and faces broken trust with guests. As a hotelier, you don’t need to be an expert in cybersecurity, but you absolutely need to understand the basics to protect your business and your guests.

hotels process lots of transactions and store tons of guest data. A hacker can simultaneously target a property’s point-of-sale and property management system to capture payment card information as well as personal data, like passport numbers and email addresses.

Research from Symantec, a cybersecurity firm, found that more than 65% of hotels are routinely leaking booking reference codes through third-party sites. Why is this important? Because the information shared through these codes would allow a bad actor to login to a reservation, view personal details, and even cancel a booking altogether. When this happens, your guest information is vulnerable and you risk destroying the guest relationship.

With digital transformation gaining ground, more and more hoteliers are now adopting the new state-of-the-art technologies. As a result, they’re able to enjoy smoother processes that make their lives easier and provide improved guest experiences that make their guests happy.

Independent lodging properties now spend most of their marketing budget on online activities, where they perceive greater return on investment.

online travel review sites and metasearch are the most effective techniques to gain visibility, with almost 62% of respondents ranking them as very or most effective. Search engine marketing, social media integration, and email marketing are a few more examples of digital services that entice today’s guests.

“Every business uses an accounting system of some sort, and every dollar should end up there,” says Tony Smith, CEO of Restaurant365.

a true all-in-one accounting system is more useful for restaurants because it monitors inventory, pays vendors, reconciles bank statements, tracks fixed assets, forecasts scheduling, and produces financial statements.

it can be difficult for multi-unit operators using a generic accounting system to see if a certain vendor is billing above the contracted price or pinpoint specific ingredients that might be leaking money due to someone over-portioning a recipe

An effective POS solution for restaurants, bars or food service at attractions, entertainment and leisure venues can streamline a restaurant’s activities, saving time processing orders and money due to potential human error and customer loss.

The great thing about restaurant, entertainment or fun center POS systems now is that as they revolve around cloud-based software, the costs to upgrade to update is much lower as the equipment is already there and ready to go.

Once you’ve set up your entertianment POS or fun center POS system you must transfer your menu into the POS software to enable your servers to quickly record the customer’s order and allow for the customer to be charged the correct amount. To make the most out of the inventory management you will additionally have to record existing levels of stock, and how much each item on your menu depletes the respective products within your inventory. This will also mean that you must consistently update the inventory levels when they are replenished.

hotel property management system is not an integrated one. This means, as a standalone application, the Hotel PMS you have adopted is doing a great job by bringing in the much-needed higher degree of automation. But it lacks integration capabilities with a host of operationally imperative third-party hospitality technology solutions like channel manager, online reputation management solutions and many more.

The two-way integration between the Hotel PMS System and the channel manager software helps you update all the OTAs with your rates and inventory in real-time. reservations made on any OTA will reflect in your Hotel PMS in real-time, making sure that there is no discrepancy on the availability of rooms on various channels. Similarly, this integration updates reservation cancellations/modifications on all the sales channels.

It is important in a moment like this to ask the question – will sustainability stay as important to hospitality?

Sharmista Mitra-Kelly, senior associate at JCJ Architecture, noted: “They all have different expectations, but a very similar mindset when it comes to wellness and preservation [both self and natural], and that means a focus on sustainability.”

Giles Fuchs, entrepreneur and owner of the Burgh Island Hotel, said: “For business hotels, such as Premier Inn, they have found that individuals are far more likely to stay in hotels who are making an effort to provide a more sustainable environment.”

airlines have decreased capacities, withdrawn from routes, issued free cancellations and refunds to travelers, enacted flexible amendment policies to accommodate itinerary changes. However, these initiatives have also had negative impact on airlines’ operations and the balance sheets.

Historically, OTAs would offer alternate destinations or flight options to its travelers in times of crisis – hoping to still put a sale on its books. This time around, it is different. With several travel advisories, quarantine measures, and lockdowns in effect, people are least likely to spend their disposable incomes on travel just as yet.

Trip.com also guided towards a 45-50% year-over-year decrease in company-wide net revenues for the first quarter of 2020.

Today, everyone from individual restaurants to giant F&B manufacturers is reaping the benefits of cloud computing.

Cloud computing gives F&B entities the support that they need to extract critical reporting data and use it to their advantage. At the manufacturing level, organizations can use the built-in analytics resources of the cloud to mine the necessary data to make and execute business decisions in a timely manner.

Using cloud platforms, those in the F&B sector can access information about their inventory purchases, learn how long it has been since they purchased certain items, and make additions to their stock. This allows them to more easily manage the flow of their inventory and determine if and when they must make changes to inventory protocol.

In hospitality, the use of robots can be considered a bit trickier because they would be required to interact directly with humans. Human responses are largely less predictable than machine communication

They can work with peak efficiency for longer periods than humans. Robots are also able to carry out a whole lot of tasks faster than humans. Additionally, when robots are used, human error is eliminated. You can expect a very high level of precision and accuracy.

robots cannot act beyond their pre-programmed range of actions. Sure, with artificial intelligence, they can learn a few things, but whatever new information they would learn has to be within certain confines.