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shared by Genevieve Jean on 08 Sep 12 - No Cached

ustomers interact across more channels, more often, and demand more from providers. A perhaps unsurprising finding is that "on average, the engaged customer conta
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mpany website, they will then turn to the contact center to resolve their issue." That is a finding that is
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service organizations that shape the customer interaction as it happens" on a consistent and continual basis over countless interactions through the lifetime of customer relationships
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...1 more annotation...
- Genevieve Jean on 08 Sep 12
  
  we understand without customers business will fail So while keeping that in mind hotels are noting that the best way to have repeat business. I wonder if they make the system as simple as possible would they have the ability to eliminate the Toll free.
  
  <div class="cArrow"> </div><div class="cContentInner">we understand without customers business will fail So while keeping that in mind hotels are noting that the best way to have repeat business. I wonder if they make the system as simple as possible would they have the ability to eliminate the Toll free.</div>
  
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shared by Genevieve Jean on 01 Sep 12 - No Cached

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