This article discusses how a convention manager for a Chicago planning firm keeps the SIGGRAPH convention happy every year the convention takes place. It explains that SIGGRAPH brings in 30,000 to 50,000 graphic artists and software designers to the convention, so it is important that planning company keeps their technology up to date. There is a positive side to SIGGRAPH convention goers, which is they understand that small glitches in technology do occur and they do not get frustrated when those glitches do occur. They had to implement a technology that will occur in real time, so they do not have to waste time inputting information, this is something that the SIGGRAHPH convention required if they were going to continue their business with the planning company. The software they developed allowed for everything to be in real time, all the staff had to do was review to make sure all the registration for their conventions were correct. I think that this article is a great example of why event planning firms should stay up-to-date on technology that will aid them in the planning process and keep clients returning.

This article discusses different marketing companies that are reaching out to hotels and casinos to offer something new to their consumers. Duetto is a software that will optimize profit for casino hotels, by tracking the individual guests on their spending. They can utilize that data collected by recommending room pricing for individual guests, allowing to maximize profit. This article also continues to talk about other technology companies such as JOINGO. JOINGO is a company that focuses on customer loyalty in the gaming and casino industry, setting up loyalty programs that are customizable to each individual guest. They will send out offers and alerts to the target market, which the consumer can use because everything is offered in real-time. It goes on to explain other technology companies that are optimizing profit for these casino's and resorts. I believe these are all great companies that are working to maximize profit, but I do believe that a company should be created that utilizes all these features offered in one. A lot of the companies are teaming up to work with the casino allowing for everything to go in too many directions, I believe it would be wise to have one company create a software that has all features.

This article explains cloud computing and the difference between consumers using the cloud and business' using the cloud. It first off explains that the cloud stored information using the Internet rather than using hardware that is an external use for storage. The article states that for consumers or small business' they regularly rely on just the basic Internet to keep track of their information. Larger companies go through an application, which is what they use to store their information. It is still a cloud, but not accessed by millions. The article states that McKinsey & Company survey companies in North America and collected data stating that 80% of large companies are looking to start using the cloud. It continues to say that the cloud market is on its way to generating $100 billion a year. Because companies only pay for what they use, shows consumers that there are more consumers and companies using the cloud then originally thought about.

This article discusses how information technology has become common in the hospitality industry. The author starts off by saying that a computer system cannot replace human interaction, but it can help with efficiency. It goes on to explain that the company should understand how fast the information will be available to them in terms of reports, how the system will work for the company and the departments, and then the company should find a way to implement effectively. It is also important for the company to to select the software that would work best for the companies specific needs. The company should look at all departments when choosing the correct software and then hire an IT department to help manage the program and make sure it is running properly since it holds everyday information that the company needs. Information technology software should not be looked at as replacing employees, but as an aide to the current employees to efficiently operate.