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Contents contributed and discussions participated by corrie242

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Top 9 Technology Trends in Event Management Right Now - Meetingbox - 2 views

www.meetingbox.com/...9-tech-trends-event-management
shared by corrie242 on 10 Oct 19 - No Cached
  • Studies reveal that technology adoption in event management is capable of increasing attendance by 20% and productivity by 27% and decreasing costs to at most 30%!
  • Speed, utility and engagement are the three main pillars
  • 5G
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  • With the increasing complexity of experiences, the necessity to map out these experiences increases as well. With tools like drag and drop diagramming, 3D walkthroughs and seating software, planners and venues can map out experiences in detail.
  • Event diagramming
  • With increasing implementation and relevance for augmented reality and virtual experiences, this technology will be the threshold for the biggest paradigm shift yet in event technology and automation.
  • Projection mapping
  • you can create an augmented reality experience by turning existing walls and structures into 3D interactive displays. This tool allows event planners to incorporate transformational design elements into any space they seem fit. Projection mapping proves to be a cost-efficient and effective way to create optical illusions in nearly every location.
  • Beacon technology
  • A similar tool to the already existing Radio frequency ID (RFID), Beacon technology discreetly tracks attendee behavior and preferences, which can be used as an engagement tool to create personalized experiences for attendees and provides event insights for event planners. Wondering how it works: Beacon devices equipped with Bluetooth low-energy signals can broadcast data to any mobile phone that supports Bluetooth connectivity.
  • Virtual and Augmented Reality
  • Facial recognition
  • benefit for planners from a security perspective.
  • reports of security breaches at major events
  • They could be used for gathering real-time data that can help event planners enhance the experience and security of their attendees.
  • Event automation tools
  • provide all the information concerning an event such as schedule, speakers, registration, networking, and support. There are also apps integrated with chatbots that offer a higher level of support to the organizational team.
  • Data Security
  • Cybersecurity data breach is a scaring reality nowadays. And therefore, the question “Is the event organizer doing enough to protect the data collected from guests?” is more important than ever. Planners should take this issue seriously.
  • corrie242 on 10 Oct 19
     
    This article outlines the current technology trends in event management. It also entails what strategies event planners are using to market mega-events, to attract attendees and to get real-time feedback about the event.
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Importance of Marketing for the Economic Development of a Country - 0 views

www.yourarticlelibrary.com/...22145
shared by corrie242 on 04 Oct 19 - No Cached
  • Importance of Marketing for the Economic Development of a Country!
  • attaining the object of social welfare
  • early stage of development it was considered to be the last activity
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  • Delivery of standard of living to the society:
  • A society is a mixture of diverse people with diverse tastes and preferences. Modern marketing always aims for customer satisfaction. So, main liability of marketing is to produce goods and services for the society according to their needs and tastes at reasonable price.
  • Marketing discovers needs and wants of society, produces the goods and services according to these needs creates demand for these goods and services.
  • liability of marketing is control the cost of distribution
  • can reduce their distribution costs to a great extent. Decrease in cost of distribution directly affects the prices of products because the cost of distribution is an important part of the total price of the product.
  • Increasing employment opportunities
  • Marketing comprises of advertising, sales, distribution, branding and many more activities.
  • services of different enterprises and organisation such as wholesalers, retailers, transportation, storage, finance, insurance and advertising. These services provide employment to a number of people.
  • Protection against business slump
  • Increase in national income
  • Successful operation of marketing activities creates, maintains and increases the demand for goods and services in society.
  • effective marketing leads to exports adding to the national income.
  • corrie242 on 04 Oct 19
     
    This article outlines the importance of e-marketing and the basic forum of how developing countries sustain their economy from marketing.
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Hospitality Technology Gives Hotels a Competitive Advantage | INTELITY - 0 views

intelity.com/...chnology-competitive-advantage
shared by corrie242 on 26 Sep 19 - No Cached
  • Businesses that invest in delivering on consumer expectations typically see an increase in brand loyalty, which leads to an increase in revenue.
  • Technology has become a key component in giving one hotel an edge over another, especially with the increasing popularity of a digital-first approach among travelers. By implementing the right tech, hotels can impress guests, streamline operations, and generate more revenue. It’s critical for hoteliers to stay current with technological advancements, so they can keep pace with expectations.
  • Mobile devices are the easiest and best way to reach guests- the average hotel guest checks in with at least three mobile devices.
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  • Mobile apps are the perfect solution for engaging guests before, during, and after their stay, especially when integrated with a property’s existing loyalty program
  • nsight into guest satisfaction and guest preferences, which can be used to improve the quality or types of services offered.
  • guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff.
  • framework for making better business decisions and taking guest service to the next level.
  • Mobile Check-In
  • ability to bypass the front desk not only enhances the guest experience, but it also frees up staff, allowing them to spend more time providing personalized guest service.
  • upselling, pre-arrival communication, and to generally craft exceptional experiences.
  • mplementing mobile key technology provides guests the convenience of reducing time at the front desk and prevents guests from ever losing or forgetting their room key. Mobile key technology also saves hotels money on printing costs and increases efficiencies because staff don’t have to spend time printing keycards or replacing lost room keys.
  • In-room tablets provide guests with easy access to hotel information and the ability to place service requests, order room service, control the in-room environment, and communicate with hotel staff.
  • popular technology hotels are embracing is voice. Guests can use this technology to turn on lights, control the TV, adjust the thermostat, and more. Voice technology can also be used to submit guest requests, make reservations, and provide guests with information about the local area.
  • corrie242 on 26 Sep 19
     
    This article highlighted how I.T has impacted the guests' experience in a positive way by providing modern technology to gain a competitive advantage among its competitors. This article indicated how they are staying ahead of the curve with modern technology to stay competitive with other hotels
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Is an Online POS System Right For Your Business? | nChannel Blog - 0 views

www.nchannel.com/...online-pos-system
shared by corrie242 on 17 Sep 19 - No Cached
  • Many retailers are switching to cloud-based, or online point-of-sale (POS) systems. They’re making the switch for all different types of reasons from affordability to a better customer experience.
  • Improve Customer Service
  • This can speed up the check-out process and eliminate long lines for the cash register. Think of department stores, or bars where customers wouldn’t have to wait in-line to swipe their card. It’s a more streamlined process that makes shopping or buying at your store more convenient.
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  • Accessible
  • Online POS systems allows you to conveniently provide credit card check out in just about any location. This can help you generate more sales when you’re selling in these types of settings.
  • ven when you don’t have access to WiFi, most online POS systems have “offline” modes that still allow you retrieve credit card info without an internet connection.
  • E
  • To grow your business, you’re going to want to integrate all of your systems so you can synchronize your data, such as order, item, and inventory, across all of your systems. This helps you provide a better a customer experience.
  • Being cloud-based usually gives you more options in terms of integration. This is important for the long-term growth of your business
  • Most cloud-based servers provide 24×7 support that can be reached anytime for troubleshooting problems
  • Your online POS systems is available via the internet. This means you’re dependent on an internet connection.
  • While it is true that most system now have an “offline” mode, you still can’t process the transaction until you have connection again. Your POS will just store the information until you regain connection.
  • Cloud-based POS systems can be more affordable. Their low price also can correlate to the amount of functionality that you’re getting. Your online POS system might not have all the capabilities you need to sell to your customers.
  • corrie242 on 17 Sep 19
     
    The pro's and con's of cloud-based point of sale systems and how it can be cost-effective for small business to operate a POS or PMS
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Is there a future for the GDS in a modern travel industry? - Blog - WHM Global - 0 views

www.worldhotelmarketing.com/...ure-gds-modern-travel-industry
shared by corrie242 on 11 Sep 19 - No Cached
  • A GDS is a network that facilitates automatic transactions between travel service providers like airlines, hotels and travel agencies. They have traditionally been used to provide services, rates and products to consumers.
  • The main advantage of being on a GDS is that it gives anyone selling travel products – including hotel owners with rooms to fill – a virtual marketplace on which to advertise them, meaning they are more likely to be sold to someone who wants them. It also means smaller, independent properties can bundle up packages such as those including accommodation, flights and admittance to a special event for a certain price and offer them straight up to their consumers.
  • Many airlines have also been criticising the lack of innovation within the GDS, which is preventing the airlines themselves from updating their business models to become more competitive against those that aren’t restricted by a GDS.
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  • However, when the real internet did arrive, its advances started to pose a big threat to the GDSs that has never been as evident as it is today. Airlines in particular are now connecting directly to the consumer to reduce GDS fees – indeed, the lobby group Take Travel Forward estimates that airlines across the world are paying somewhere in the region of $7 billion a year in fees alone for GDSs.
  • A survey by Business Travel News suggested reliance on GDS channels will start to wane by 2020, while half expect their relevance to decline. CEO of Trip Bam Steve Reynolds opined that they won’t exist at all in seven years. Can GDSs evolve and survives clear that unless the GDS changes to meet the needs of a travel industry that is ever-changing, it may cease to be relevant and die completely.
  • GDS could continue to be relevant for travellers, particularly those travelling for business. People still need to comparison-shop quickly and easily, which a GDS enables them to do while continuing to meet their duty-of-care responsibilities at the same time.
  • GDSs will become a direct corporate booking tool as opposed to one used solely by travel agents and other industry insiders.
  • IATA study showed that airlines crave flexible platforms that offer them fare and product transparency, product merchandising, dynamic pricing and support for multiple transactions all at the same time, something a good GDS could still help them with. Perhaps it will be consolidation and the development of a consumer-facing product that helps to save the GDS in the 21st century.
  • corrie242 on 11 Sep 19
     
    This article highlights the benefits of GDS and how it is becoming obsolete to major airlines. Experts in the industry have been suggesting that the days of the GDS are numbered as technology evolves.
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Top Luxury Eco-Friendly Sustainable Hotels and Why Travelers Love Them | By Alan Young ... - 0 views

www.hospitalitynet.org/...4090636.html
shared by corrie242 on 08 Sep 19 - No Cached
  • This puts the travel and hospitality industry, specifically, in an exciting position to maximize influence and guest connections. It's not necessarily about B2B or B2C anymore, or even the best 'deal' on paper — it's about the creation of value, and a company's ability to demonstrate that they share values and beliefs with their target consumer.
  • This past year, it found that 84% of Canadian travelers have a desire to go green on future vacations and then two-thirds (64%) said they intend to stay in an eco-accommodation in 2018, which is an increase from both 2017 and 2016. Even further, 58% of Canadians said they would pay at least five per cent more on their travel to ensure it had a lighter environmental footprint. This allows them to feel good about the accommodation they've selected, while also engaging in locally relevant experiences.
  • With this in mind, popular destinations around the globe are looking for ways to limit the environmental footprint/impact that tourists may have on the surrounding environment, heritage sites and local populations.
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  • Each aspect of the QO has been designed to significantly reduce environmental impact, including intelligent windows, a rooftop greenhouse and so much more. From an aesthetic perspective, every element of the property has been deliberately chosen to celebrate and respect the planet's resources and every space has been designed to bring the outside in.
  • Each hotel property (located in NYC, Brooklyn, and Miami) is thoughtfully designed with reclaimed wood, natural light, hemp mattresses and live green moments.
  • With this in mind, 1 Hotels aspires to be a platform to spark conversations, between innovators and guests, that transform the industry and our lives.
  • Proximity Hotel in Greensboro, North Carolina takes sustainability seriously, with more than 70 sustainable practices in place throughout its 146-room property.
  • Their LEED platinum-rated location has 100 solar panels on the roof, an elevator that re-generates power and geothermal energy for the refrigerators — just to name a few eco-friendly features. Rooms and suites are described as loft-style with floor-to-ceiling windows, soaking tubs, in-room dining, filtered air systems and artwork from a local artist. They even include free bike rentals to inspire eco-friendly transport during guests' stay.
  • The 4,004-room Aria Resort and Casino is the largest building in the world to have a LEED gold status, while also offering the first fleet of natural-gas-powered stretch limos.
  • he Accor Hotel family recently launched its Accor's Planet 21 program, which demonstrates the group's ambitious goals for 2020, based around four strategic priorities: work with its employees, involve its customers, innovate with its partners and work with local communities. Each Accor property prides itself in the implementation of eco-certified products and design, sustainably sourced food and programs in place to combat food waste.
  • corrie242 on 08 Sep 19
     
    This article outlines how hotels are trying to become eco-friendly sustainable and still able to paramount guest needs. With this initiative, modern consumers are showing a definitive preference for experiential purchasing over material goods.
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Six Technology Trends Revolutionising The Hospitality Industry | By Calum McIndoe - Hos... - 4 views

www.hospitalitynet.org/...4060662.html
shared by corrie242 on 28 Aug 19 - No Cached
  • At Infor, I would estimate around 85% of the queries we see from hospitality companies and hotels include a serious look at cloud computing. Two main factors are behind this. Firstly, upfront investment is lower with the cloud as there are no initial hardware costs or associated expenses such as full time, in-house IT staff to maintain the system
  • Hunley Hotel & Golf Club has moved its hotel management system to the cloud as it reduces the administrative and IT burden of hosting and maintaining the application on site and offers lower upfront capital expenditure and an easier way to get regular upgrades to the application to ensure it is always up-to-date.
  • This enables hotel team members to 'meet and greet' their guests at any location, improving the personalisation of the check-in experience and reducing the costs associated with static reception desks and all their technology at each location. These benefits are not reserved for just large international chains: the low capital expenditure investment for mobile hardware and much reduced software costs mean that mobile is a viable option for small independent properties, looking to develop customer service as a competitive edge.
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  • As such, social media monitoring MUST be interfaced with the hotel management systems so that swift, appropriate action can be taken.
  • The online reputation of a property is business critical. It does not however, stand alone as a marketing department concern, but relates directly to daily operations.
  • Customers expect their experience within a hotel to be totally personalised to them: from the welcome message on the television screen and food preferences to additional services such as personal training or flowers in the room.
  • Integrating these systems can provide more comprehensive management information, faster reporting and a truly comprehensive view of profitability. In the case of Hunley, integrating the hotel management system with the restaurant point of sale application (Squirrel) means that the hotel has a comprehensive view of revenue per guest or event. The hotel can also pull together truly holistic reports for management information and customer communication.
  • companies will need to adopt different management approaches to survive and develop amidst high levels of economic uncertainty. As international trade and business expand, there is no question that international links will become more important for the hotel industry. This means that the technology systems in use - especially those in large chains - must account for the global perspective.
  • corrie242 on 28 Aug 19
     
    Current hospitality trends within the hospitality industry. These current trends are bringing awareness to cloud base storage, application mobility, social media marketing, and integration of amenity software. Companies are now outsourcing its IT department to minimize operating expense.
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