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Contents contributed and discussions participated by brobb009

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brobb009

Beach Retreat & Lodge at Tahoe Installs STS Cloud to Manage Groups and Events at Full-S... - 0 views

www.hospitalitynet.org/...4093901.html

shared by brobb009 on 20 Jun 19 - No Cached
  • Beach Retreat & Lodge at Tahoe launches STS Cloud Hotel Sales and Catering software by SalesAndCatering.com to sell and manage events at the resort destination.
  • STS Cloud is a full-function, cost-effective hotel sales and catering software system
  • SalesAndCatering.com hosts Beach Retreat & Lodge at Tahoe's STS Cloud system from its secure hosting facility to ensure timely updates and data protection.
  • brobb009 on 20 Jun 19
     
    This article highlights the benefits of the STS Cloud Hotel Sales and Catering software. STS Cloud is a comprehensive Sales and Catering system with account management and contact profiles that support sales team in selling and managing events. This software is said to be fully functioning, web based, fast, and affordable.
brobb009

8 Vital Email Marketing Tips for a Successful Hospitality Industry Campaign | By Gloria... - 1 views

www.hospitalitynet.org/...4087628.html

shared by brobb009 on 17 Jun 19 - No Cached
  • brobb009 on 17 Jun 19
     
    This article highlights all the benefits of email marketing and how essential it can be to your business. Email marketing not only works as a tool for customer feedback but promotion and marketing to keep guest up to date on your businesses offers. This tool also engages customers with incentives through rewards programs, in the long run gaining a loyal customer.
brobb009

Crafting a Smart Guest Experience with Hospitality Technology | Hotel Business - 2 views

www.hotelbusiness.com/ce-with-hospitality-technology

shared by brobb009 on 10 Jun 19 - No Cached
  • With more than 96% of modern hotel guests carrying smart devices, the obvious next step is ensuring that you provide your guests with a smart experience.
  • anticipates your guests’ needs.
  • mobile strategy should include a strong social media presence, direct digital messaging, and in-app chat.
  • brobb009 on 10 Jun 19
     
    This article informs us on the anticipation and expansion of the smart guest experience. This explores more than an app. This experience would seamlessly connect all software and technologies to provide the smart guest experience. This would allow guest to communicate, personalize, maximize and enhance their overall experience .
brobb009

How a PMS Can Transform the Way You Look at Hotel Front Office Technology - 2 views

www.hotelnewsresource.com/article105518.html

shared by brobb009 on 30 May 19 - No Cached
  • how hotels can leverage a cloud-based Property Management System to empower front desk staff with the latest technology in the hotel front office department.
  • One of the biggest challenges that has plagued the hotel industry for centuries has been reservation tracking.
  • the best solution of any hotel that wishes to perfectly streamline the reservation process is a cloud PMS.
  • ...4 more annotations...
  • save on man-hours.
  • This is evidently one of the biggest advantages of moving to a cloud-based PMS.
  • automate and generate over 100 reports in a matter of minutes.
  • Updating rates and availability across multiple online channels following every reservation is a huge task.
  • brobb009 on 30 May 19
     
    This article discusses the benefits of a cloud based Property Management System (PMS) and its affects on the front desk staff. This technology automation feature has benefited hotels by saving man hours, decrease errors in rates and over booking, increased building customer loyalty, assisted in operational tasks, and reduced wait times for guest and staff communication.
brobb009

In Human vs. Machine, CWT Study Finds Two-Thirds of Travelers Prefer Machines When Book... - 0 views

www.hospitalitynet.org/...4093468.html

shared by brobb009 on 23 May 19 - No Cached
  • travelers prefer to manage their travel transactions digitally, via an app or browser.
  • 69% of business travelers prefer to book their flights digitally rather than have human interactions.
  • hotel reservations (78%), ground transportation (71%), and checking-in for flights (68%)
  • ...5 more annotations...
  • checking into their hotel (46%) and checking out (51%).
  • Digital interactions are taking over, so the travel industry must keep evolving t
  • the Americas are most inclined to use technology over personal contact
  • booked through a computer screen - 45% in 2019 versus 53% in 2018 and 52% in 2017.
  • "The modern business traveler wants to be able to make decisions immediately at their convenience,"
  • brobb009 on 23 May 19
     
    This article informs us on how travelers prefer to manage their travel transactions in different regions. According to the article travelers prefer to manage their travel digitally, via app or browser versus personal contact. Percentages still very by region but overall the computer still ranks number one in booking, while smartphones, and tablets rank second and third.
brobb009

Hotels and Resorts Ramp Up Sustainability Efforts - The New York Times - 1 views

www.nytimes.com/...sustainability-ecotourism.html

shared by brobb009 on 20 May 19 - No Cached
  • Hotels and resorts have started to act by ramping up efforts to reduce or eliminate completely their resource and energy consumption.
  • “There are thousands of these one-at-a-time initiatives, but these are not evenly spread across the lodging industry,”
  • developed 17 different underwater coral structures
  • ...6 more annotations...
  • significant increase in the amount of coral around the resort, and this now spans a half acre (roughly the size of three tennis courts).
  • Guests of the resort can take part in a free snorkeling coral reef experience.
  • St. Lucia draws from a river in the Anse Mamim valley; the resort filters and conditions it in a treatment facility.
  • “If each guest showers for 30 seconds less, we save around one million gallons of water each year,” s
  • The Spectator Hotel in Charleston, S.C., recently established a food waste diversion program where half-eaten food items such as fruit and pastries are put into a digester that turns them into reusable water.
  • hotels in New York City currently offer free monthly talks about sustainability, across various industries, with the aim of forming a community for eco-conscious travelers.
  • brobb009 on 20 May 19
     
    This article highlights how several large chain hotels have taken on the initiative to reduce/eliminate their resource and energy consumption to sustain their communities for tourism. The four main steps taken include: saving the coral reefs, energy and water conservation, preserving food and repurposing waste, and creating eco- minded communities. Hotels have taken on a number a projects such as creating underwater structures to preserve and enhance the coral reefs for guests experience, filtering water from the local river, starting a food waste program to turn left over food items into reusable water, and hosting seminars to discuss sustainability and clean ups to name a few.
brobb009

Biometric Technology to be Used to Promote Safer Travel | TravelPulse - 3 views

www.travelpulse.com/...d-to-promote-safer-travel.html

shared by brobb009 on 09 May 19 - No Cached
  • The program’s ultimate goal is to create a travel landscape in which travelers won’t need to provide the same information or passport multiple times
  • The two organizations have committed to working together to make “the best use of new and emerging technology and established border management principles” to deliver an improved international passenger experience globally across borders.
  • “Travel and tourism employs one in ten people on the planet today and over the course of the next 20 years we will witness a doubling of the number of travelers and the creation of as many as 100 million jobs around the world,” said Gloria Guevara, president, and CEO, WTTC
  • ...1 more annotation...
  • Border agencies are dealing with more international passengers than ever before
  • brobb009 on 09 May 19
     
    This article explores the a new partnership between the World Travel & Tourism Council (WTTC) and the International Border Management & Technologies Association (IBMATA) to provide a new, faster traveling experience using biometric technology worldwide. This process would potentially eliminate wait times by eliminating frequent use of passports at multiple check points. I believe it could be epic for TSA wait times. The article failed to mention any possible flaws in the security measures for the system. We should expect to hear more after the first pilot program.
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