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Contents contributed and discussions participated by bhern082

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bhern082

The ABC's of Event Planning | Cvent Blog - 0 views

www.cvent.com/...abcs-event-planning

event planning hospitality solution

shared by bhern082 on 25 Feb 20 - No Cached
  • When planning your event, before you can begin marketing and sending invites to potential attendees, you need to know who your audience is!
  • The check-in process is the first impression your attendees have onsite, so you should make it a positive one by incorporating badging and ticketing software,
  • Know your team and play to everyone’s strengths when you delegate work.
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  • Make sure you start researching speakers and sending inquiries early in order to have a strong lineup at your event.
  • There are a lot of factors that go into hospitality – hotels, food, drinks, etc. Each of these components has a big price tag, too.
  • ou need to be willing and able to jump through hoops in order to get your event organized
  • That means you need to ensure you are planning some networking time into your event schedule.
  • Staying organized and on top of everything that needs to get done is the only way it’s going to all come together.
  • , quality will always win
  • Research is the first step of event planning.
  • If you have attendees coming in from all over, your venue should be close to or at a hotel and easily accessible via public transit.
  • Planning an event can be really stressful, but it doesn’t have to be if you’re using all of your resources.
  • Create a work back plan that clearly lays out everything you need to accomplish before the day of the event.
  • bhern082 on 25 Feb 20
     
    This article teaches us the ABC's of event planning. Going through each letter of the alphabet it focuses on some of the top concerns when planning any type of event. From learning what kind of audience you are catering, to making sure get enough sleep. These are very important topics that one needs to be aware of when planning an event.
bhern082

4 Ways You Can Keep Your Business and Guests Safe from Data Breaches | Hospitality Tech... - 0 views

hospitalitytech.com/-and-guests-safe-data-breaches

technology software IT solution

shared by bhern082 on 16 Feb 20 - No Cached
  • external data breaches constitute 96 per cent of all breaches in the hospitality industry.
  • Many guests are increasingly choosing to stay at hotels that prioritize information security since many employees are working remotely or must take work away with them on vacation.
  • : Verify that the hotel’s privacy policy complies with federal and provincial laws that apply.  Ensure that your staff remains compliant of these laws by making them a mandatory part of staff training to avoid breaches and fines. 
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  • Documents such as copies of travel information, passport and identity documents, licenses, customer lists, etc. should be shredded daily.
  • Invest in cyber-security tools such as firewalls and tokenization and encryption to avoid online breaches through the business’ website or third-party sites.
  • Regularly update equipment and software with monitoring systems that can detect breaches at numerous terminals to avoid PoS breaches.
  • Ongoing training helps ensure employees understand and follow policies and best practices. They should also be trained on how to recognize potential risks such as phishing.
  • bhern082 on 16 Feb 20
     
    This article review four ways in which the hospitality industry can keep their guests safe. The first way is to have a company "shred list" so that the guests physical information is being shredded upon he completion of their stay. The second way is to remain compliant with federal laws when it comes to their privacy policy. The third way is to have IT safeguards like regularly updated equipment and have cyber security firewalls in place. ?The last way is to have constant employee training to keep the employees up to date on the best practices.
bhern082

Panama Residence Inn implements VingCard RFID locks | Hotel Management - 0 views

www.hotelmanagement.net/...implements-vingcard-rfid-locks

rfid hotel technology software travel

shared by bhern082 on 08 Feb 20 - No Cached
  • the hotel recognized the need to implement advanced security solutions in order to provide each guest with peace of mind throughout their
  • stay.
  • Hotel leadership opted to implement Elsafe Zenith safes and VingCard door locks
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  • The presence of VingCard locks and Elsafe electronic safes throughout the hotel ensures that each area is fully secure while allowing those authorized to seamlessly gain access with minimal effort.
  • With guests increasingly expecting the instant convenience of digital key functionality, Essence's mobile access-ready design further equips property leadership with the ability to provide the feature without the need for additional hardware or installation.
  • with mobile access-ready abilities so that guests and their belongings can be protected using the latest in encryption technology while future proofing operations to meet evolving guest needs.
  • With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access. 
  • With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access
  • bhern082 on 08 Feb 20
     
    This article refers to the Residence Inn Panama City implementing VingCard RFID locks in their suites and staff only areas. This technology helps improve the hotel and makes it easier to implement future technologies like apps that can be used as the room key. With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access. This form of IT helps make this property more accessibly and up to date with technology.
bhern082

Spotlight On POS Tech: What It's For And Why Your Property Needs It - 0 views

www.cloudbeds.com/...spotlight-on-pos-tech

pos hotel software technology tech solution

shared by bhern082 on 02 Feb 20 - No Cached
  • independent properties should harness technology to create this connection and sense of trust with their guests.
  • A POS is a broad term for a terminal that accepts payments from customers. It can be physical, such as at a hotel restaurant where cards are processed in-person, or virtual, like a front desk taking an off-site guest’s payment details over the phone.
  • Today, a hotels’ POS can (and should!) be directly connected to your property management system
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  • A POS automatically adds room service, restaurant bills, bar tabs, spa expenditures, and other on-property expenses to a single folio.
  • With a mobile-friendly POS, your staff can take orders anywhere: by the pool, in the lobby, at the spa
  • A POS reduces the possibility of human errors and improves guest satisfaction by providing faster service and more accurate billing.
  • A standalone POS surfaces new insights about guest behavior.
  • Eliminate any POS that doesn’t integrate seamlessly with your existing property management system.
  • If you’re chosen POS doesn’t provide a full-featured mobile experience, you’ll limit your future options.
  • . Investing in a modern point-of-sale empowers your staff to deliver a seamless experience on par with much larger properties
  • . In addition to an improved guest experience, you’ll also gain operational precision and make more accurate data-backed decisions.
  • bhern082 on 02 Feb 20
     
    This article explains the pros and reasons a POS system is important for hotels both big and small. As stated a hotel's POS should provide a seamless guest experience, expand service opportunities, better billing, and useful reports. It is important to look for a POS system that compliments your hotel and provides these kinds of services.
bhern082

Sabre takes inspiration from Spotify to help hotels sell more | PhocusWire - 0 views

www.phocuswire.com/sabre-hospitality-retailing

GDS spotify hotel software Travel tech

shared by bhern082 on 24 Jan 20 - No Cached
  • Sabre Hospitality is developing technology enabling hotels to promote experiences and other ancillary services within their websites as well as more widely across the web.
  • The technology will only be available via direct channels including the Sabre
  • property management system, hotel call-centre and the hotel’s own website.
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  • Consumers can come into the purchase funnel from any point. e.g. from an Instagram post about an experience or the hotel’s website.
  • He says research shows that customers are willing to pay more for brands they love as well as stay loyal to those brands for longer.
  • The development is a departure from the traditional selling a room for a night approach and allows consumers to pick and choose ancillaries and services, such as late checkout, as they plan a hotel stay.
  • bhern082 on 24 Jan 20
     
    Sabre is planning on taking GDS to the next level by creating a software that enhances the guest experience. This technology will promote a hotels experiences and ancillary services within their websites. Like Spotify this tech will be bundles and curated to each person.
bhern082

Sustainable cruise ships: a look at the sector's most eco-friendly initiatives - 1 views

www.ship-technology.com/...sustainable-cruise-ships

sustainable cruise initiatives green

shared by bhern082 on 14 Jan 20 - No Cached
  • Oceania and Regent wage war on single-use plastics
  • In partnership with eco-friendly water company Vero Water, Oceania has pledged to eliminate millions of plastic water bottles every year as part of its OceaniaNEXT enhancement and the company’s larger Sail & Sustain environmental programme.
  • The Vero Water service will be implemented in two phases, with the first focusing on installing the onboard water service in suites, staterooms, restaurants, lounges and bars. During phase two, all guests will be provided with their own re-useable Vero Water bottle which will be theirs to keep
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  • The next phase in executing a broader reduction in our plastic packaging requires an industry-wide mandate to our suppliers to explore sustainable alternatives
  • The following month, Regent Seven Seas Cruises (RSSC) – which, like Oceania, is part of Norwegian Cruise Line Holdings
  • ’ stable of brands – announced it will become the first luxury ocean cruise line to eliminate single-use plastic bottles, having recently got rid of single-use plastic straw
  • From 2020, IMO regulations will require ships to change from heavy sulphur fuel to more expensive low-sulphur alternatives with a maximum sulphur content of 0.5%, compared with the current 3.5%.
  • many operators are opting to install exhaust cleaning systems,
  • We continue to explore alternative fuel options, such as liquefied natural gas (LNG) and fuel cells
  • The beauty of fuel cells is that they produce electricity with zero carbon footprint – the only emission is water
  • Our goal is to reduce greenhouse gas emissions by 35% by 2020; through our investment in advanced emission purification systems, we have already reduced them by 25%
  • Le Commandant Charcot, will be the world’s first electric hybrid polar exploration ship powered by LNG – in addition to electric and battery power – opening up destinations hitherto only accessible to polar exploration vessels
  • bhern082 on 14 Jan 20
     
    Sustainability or green initiatives are becoming more popular within the cruise line industry. From icebreaker powered by liquefied natural gas, to community-friendly itineraries and initiatives designed to eliminate millions of plastic water bottles every year, international cruise operators are catching up with consumer demands for more environmentally aware travel. Oceania and Regent have gone away with single use plastics by providing guests with eco friendly water system. Linblad Expeditions is asking its suppliers to explore sustainable alternatives. Regulations will require ships to change from heavy sulphur fuel to more expensive low-sulphur alternatives. WE go on to learn about different fuel cleaning processes that the cruise lines are implementing to reduce the greenhouse gas emissions, Lastly we see that LNG has created an icebreaker that runs on electric and battery power when in polar exploration. These are just a few of the ways cruise lines are implementing more sustainable practices.
bhern082

11 new ways technology is transforming cruise ships - 6 views

www.telegraph.co.uk/...ise-ship-technology-innovation

technology travel tech software cruise

shared by bhern082 on 10 Jan 20 - No Cached
  • from passport credentials to food preferences, and
  • you will be sent your wearable Ocean Medallion (the size of a coin, this can be worn as a bracelet or necklace) in advance.
  • . But some cruise lines have put millions into developing multi-faceted wearable technology that solves the problem entirely.
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  • Royal Caribbean’s WOWbands ($4.99/£3.70 or free depending on ship and class of travel) look like watch straps, but use radio frequency technology to open your cabin door. You can use Carnival Corporation’s wearable Ocean Medallion (free to all guests) with the Ocean Compass app to order food, drink and retail items on demand. It also unlocks your cabin door as you approach
  • Interactive maps are becoming far easier to use than expected thanks to the digital way-finder on the MSC for Me app. Just indicate where you want to go, and a map will demonstrate how to get there from your current location.
  • A rather futuristic option is available on some AIDA Cruises and Costa Cruises ships in the form of a robot called Pepper, which provides guests with information, including how to ge
  • t from A to B
  • on board.
  • MSC Meraviglia has 114 interactive screens that allow you to book dinner as well as other activities, such as the theatre or spa, with few clicks and a swipe of your wearable bracelet
  • Carnival is launching MedallionNet soon (prices currently unavailable), which it says will be the fastest internet connection at sea and will provide pervasive cabin coverage. 
  • With MSC Cruises’ wearable bracelet, however, you can monitor your children in real-time and know where they are at any moment. T
  • With MSC’s interactive bracelet (or the Cruise Card) you can pay for everything, from your shopping session at the 100-metre high street to your evening meals. The wearable technology means staff quickly know who you are and your first language, which adds a sparkle to the customer service.
  • Personalised recommendations (such as which bottle of wine to try) will be offered on MSC Meraviglia in the not-too-distant future as part of the digital concierge service.
  • A modern take on arts and crafts can be enjoyed with the HP Sprout, scanner and 3D printer. Here children (around 7-12 years old) can design their own creations in the computer and then print 3D versions to take home
  • The days of cruise passengers feeling disconnected from the rest of the world while at sea are gone, which is good news for first-timers who may not have got their sea legs yet. 
  • bhern082 on 10 Jan 20
     
    This article features 11 new tech features that cruise ships have implemented.Technology is transforming these floating hotels into smart cities. From remote check-in, wearable technology, to geo-locating your children aboard. These tech gadgets are helping cruisers enjoy their time aboard as stress free as possible. As stated by the author "Once on board, it didn't take too long to figure out how the MSC for Me app, public interactive screens, cabin TV and wearable bracelet, available for the first time on Meraviglia, all worked together to streamline and enhance life on board."
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