Why hotels need strong security for contactless check-in | Hotel Management - 2 views
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Contactless check-ins have become an important option, allowing guests to bypass the usual check-in at the front desk and access their reserved room using their mobile device.
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jsanc478 on 25 Mar 22This article talk about how the pandemic change the way hotels will operated now on for a better customer service with their guest as check ins and other updates. One ofd the principle changes will be, mobilize check in. Having the guest check in with the phone and how safe that can be for the guest. There is always fraud around that hack information on business likes this, but how hotels can protect this type of fraud, by linking digital room keys to theirs guest's mobile devices.
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Some hotels are also allowing their guests to use their mobile devices as digital keys
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Concerns about this type of fraud are legitimate. Yet, if hotel operators adopt a multilayered approach, it will be more difficult for fraudsters to ply their trade.
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More hotels are now using contactless check-ins by allowing the guest to be able to use their mobile devices as their digital room key. This is great for the pandemic to social distance but potentially risky due to hackers. As long as hotel operators adopt multilayer security strategies then they can provide a safe and secure environment for everyone.