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sabrinajalane

https://insights.ehotelier.com/insights/2019/07/12/4-ways-ecommerce-is-impacting-the-hospitality-industry/ - 0 views

technology hospitality hotel Tech

started by sabrinajalane on 13 Sep 20
  • sabrinajalane
     
    -The e-commerce explosion has impacted the way business is done online for a variety of industries. Enhanced customer service, automated marketing, customer-specific advertising
    -Customers shopping online provide brands with a wealth of data: their name, birthday, gender, purchase behaviour, and more,with all this information hotels can offer a personalized service tailored to the customer.
    -Virtual and augmented reality is fast becoming a normal part of everyday life, most noticeably in e-commerce.
    -another way e-commerce is impacting the hospitality industry is through the normalization of sophisticated tracking and retargeting.

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