The article "Booming Hospitality Industry FACES BIG CHALLENGES IN 2018" highlights different topics that have influence the industry. Recorded and projected tourists spending trends upwards of 2.7 billion daily.
Hospitality industry is changing with creative innovative ways to captivate guests. Technology now lends to diversify customer's experience even as far as room customization via their cellphone.
Industry players have opted to revamp threat awareness by retraining staff in that regards.
Hospitality trends and traditions may also be one of its biggest enemy. "Customers is not always right." And not all appreciate personal space being invaded. And workplace autocracy often breeds content. We now even find employees being equipped with panic buttons in the event of threats from customers.
"Bleisure" is a combination of both business and leisure travel many of which are millennials.
Hospitality industry is changing with creative innovative ways to captivate guests. Technology now lends to diversify customer's experience even as far as room customization via their cellphone.
Industry players have opted to revamp threat awareness by retraining
staff in that regards.
Hospitality trends and traditions may also be one of its biggest enemy. "Customers is not always right." And not all appreciate personal space being invaded. And workplace autocracy often breeds content. We now even find employees being equipped with panic buttons in the event of threats from customers.
"Bleisure" is a combination of both business and leisure travel many of which are millennials.
website:https://scs.georgetown.edu/news-and-events/article/7056/booming-hospitality-industry-faces-big-challenges-2018