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A tribunal has ordered Boots to pay over £58,000 in compensation and costs to a pharmacist who was racially profiled at work. S.Famojuro, a black pharmacist of Nigerian national origin, experienced racial harassment from pharmacy team members during a shift on 18 July 2020. The Pharmacists' Defence Association (PDA), the independent trade union for pharmacists, represented the pharmacist throughout the internal grievance processes and at the Employment Tribunal hearing. In a detailed written judgment, the pharmacy team members and company managers were heavily criticised by the Tribunal, after finding that a pre-registration pharmacy technician and a pharmacy advisor had undermined Famojuro in his professional role as the Responsible Pharmacist (RP) and insulted him. The pharmacist lodged a grievance with Boots regarding his treatment, but it took the company over four months to initiate the investigation and set a meeting date, and this was only done after the PDA intervened to address the unacceptable delays.

To help stop the pharmacists pay delay in Northern Ireland, the Pharmacists' Defence Association (PDA) will present a motion on fairer pay to the ICTU Biennial Delegate Conference, taking place from 5 to 7 July. The PDA motion states, "…there are other employers within the health system, that echo Agenda for Change terms, despite the fact they are essentially private businesses contracted to the NHS, not actually public bodies. While echoing the pay structure has some advantages, these employers also seek to unnecessarily delay pay increases on the basis that the NHS changes are so delayed. The Universities in Ulster Schools of Pharmacy are ranked as some of the highest in the UK. They are gifting our population with high calibre graduates destined to provide excellent patient care. These pharmacists want to stay in a job that helps patients. They want to deliver the care that they have spent years of time and often thousands of pounds to render themselves confident and capable."