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Community pharmacy continues to play a crucial role in providing patients with access to essential NHS care through the Pharmacy First service, especially when other parts of the healthcare system are difficult to reach. According to the Company Chemists' Association (CCA), the sector delivered an estimated 65,000 Pharmacy First consultations in the week leading up to Christmas, marking a 10 per cent increase compared to previous weeks. At a Rowland's Pharmacy in Warsop, Mansfield, pharmacist Taseta saw a notable rise in the number of patients seeking consultations for sore throats, particularly among school children and staff. The pharmacy also experienced an increase in urinary tract infection (UTI) consultations, while earache cases remained consistent. Taseta explained the surge, noting, "Lots of people do not want to be ill over Christmas so [they] wanted easy and quick access to care, which we could do in the pharmacy." They also saw more patients engaging with the Pharmacy Contraception Service, which Taseta attributed to time constraints at the local surgery.

Dementia is an extremely deceptive disease that develops slowly and may go unnoticed in people, said NHS mental health director Claire Murdoch, while urging people to look out for the vital warning signs of this condition among family and friends over Christmas. Common early symptoms of dementia may include emotional change, forgetfulness, difficulty concentrating, struggling to follow a conversation or find the right word, being confused about time and place, the health service has cautioned. An increasing number of people have been diagnosed with dementia in England since the start of the pandemic, following a drive by the NHS England to increase diagnosis rates. In November 2023, NHS staff diagnosed 463,797 people aged over 65 with dementia, up more than 41,000 compared to the same period last year, according to the figures revealed by the health service.

The NHS England chief executive Amanda Pritchard saluted the effort of over 100,000 Coid volunteers who alongside the NHS staff helped to deliver record-breaking numbers of jabs in December. The "selfless volunteers" devoted around two million hours to help ramp up the vaccination programme in 2021- with over nine million doses delivered since December 12, when the prime minister announced the turbo-charged vaccination drive. Pritchard said: "Alongside NHS staff, our selfless volunteers have worked tirelessly to protect the nation - in football stadiums, shopping centres, Christmas markets and countless other vaccination sites up and down the country. "I want to give my personal thanks to everyone who has given up their time to help us beat record after record - continuing to make the NHS Covid-19 vaccination programme the biggest and most successful in health service history.