Skip to main content

Home/ Healthcare Consumerism/ Group items tagged customer effort score

Rss Feed Group items tagged

Filter: All | Bookmarks | Topics Simple Middle
Aaron Patton

Stop-Trying-to-Delight-Your-Customers.aspx (application/pdf Object) - 0 views

www.tboh.com/...to-Delight-Your-Customers.aspx

HBR customer effort score customer satisfaction loyalty healthcare consumerism experience customer experience

shared by Aaron Patton on 22 Aug 12 - No Cached
  • Aaron Patton on 22 Aug 12
     
    Most companies try to hard and should instead focus on making it easy for customers.
1 - 1 of 1
Showing 20▼ items per page