Office Practice Patient Survey for Health Literacy | ImpactBC - 0 views
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This is an example of how an office practice could monitor their progress on improving health literacy. Instruction document on how to use this survey can be found here.
The 2001 video, "Low health literacy: You can't tell by looking," features actual physicians and office staff interacting with real patients challenged by low health literacy. The 2007 video, "Health literacy and patient safety: Help patients understand," gives more detailed techiques and specific steps for physicians and their staff on helping patients with limited health literacy.