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The PDA has raised concerns over the 'deliberate breaches' of the NHS contract by some community pharmacy businesses, saying that it may cause harm to patients and damage the reputation of the profession. The organisation said concerned pharmacists have revealed to them that some businesses are now explicitly saying that if locums will not agree to work for less than a so-called 'maximum' hourly rate, the business will close the pharmacy for either part of, or the whole day. Some of these full or part-day closures are being communicated significantly in advance of the actual day, it added. The union further alleged that several pharmacy businesses seem to have simultaneously implemented identical so-called 'maximum rates' in what could be an anti-competitive behaviour.

The Pharmacists' Defence Association has helped its members to secure around £196,000 last year from employers who treated pharmacists badly or breached their rights in some way. The association strives to help members to resolve workplace disputes quickly, locally, and amicably, however some cases need escalation into the legal system, it said. It helps pharmacists to understand and exercise their rights in case unfair treatment occurs to them. Though no employee expects to be treated badly, this is the reality for some pharmacists, the PDA stated.