Group items tagged

The two Gompels pharmacies, located one mile away from one another in Melksham, Wiltshire, have recently achieved significant milestones, underscoring the success of their innovative and patient-centric approach. With a remarkable increase in consultations and a surge in the use of the Pharmacy First service, the pharmacies have become a cornerstone of the community's healthcare. So what is the secret sauce that helps the Gompels achieve success? At the heart of Gompels' success is the dedicated staff and the strong work culture cultivated over decades. Patrick Gompels believes in empowering his team through a strong work culture. "Our culture and empowering the team is the most important thing. We have put a huge amount of work into it," he states. Monthly barbecues, drinks evenings, daily huddles, and five-minute reviews with managers reinforce this culture and keep the team connected and motivated. " I send a bulletin to all the staff at the start of every week, and different people chip in and give their input. This constantly reinforces the strategy and changes, further empowering the staff," Gompels says.