Superdrug, one of the leading health and beauty retailers, is all set to invest in 25 new stores this year, expanding its bricks-and-mortar retail footprint.
It confirmed with Pharmacy Business that amongst its 25 new stores there "will be a mix of pharmacy and retail stores".
The venture is expected to create over 570 jobs nationwide, creating a seamless customer experience and providing vital support for high streets and local
communities.
The investment, part of the brand's O+O (Online + Offline) platform strategy to deliver its omnichannel ambitions, is driven by continued strong performance
figures. In Q4 2022 Superdrug reported increased volume and value sales and footfall across both sides of the beauty and health business. Whilst in 2021 revenue
rose 5.1% to £1,168million with a profit before tax increase of 141.3%.
The investment strategy has already seen Superdrug open new stores in Washington Gallery and Falkirk Retail Parks in February 2023 and in Braehead, the largest
Superdrug in Scotland, just last month.
Leading health and beauty retailer Superdrug on Monday announced that it has selected on-demand delivery network Gophr to provide its pharmacy delivery
service, following a rigorous Request for Information (RFI) process.
This means Gophr will be responsible for delivering prescriptions across the UK to people who choose Superdrug to provide their medication.
Superdrug's decision to choose Gophr was influenced significantly by the latter's strong Standard Operating Procedures (SOP), its adept ability to track and
trace all home deliveries digitally from store to door, and its commitment to offering a best-in-class doorstep experience.
According to the retailer, multiple layers of protection are implemented during delivery to uphold standards, ensuring that prescription medicines are handed
directly to the intended recipients.
Graham Smith, strategic account director at Gophr, highlighted the growing importance of pharmaceutical delivery, especially as pharmacists are now able to
provide even more services under Pharmacy First scheme.