Social media plays an important role in communications for any organisation now

Unrealistic expectations coupled with lack of awareness regarding technical limitations means that for many people

the potential to deliver real-world benefits to a great many people.

Changing Workplace Americans spend more than 100 hours commuting to work each year Two out of three Fortune 500 companies currently employ telecommuters.

The United States Labor Department reported that 19 million people worked from home online or from another location in 2001 The Gartner Group estimated that by 2002 over 100 million people worldwide will be working outside traditional offices.

Making the Grade Nearly 3.2 million students were taking at least one online course during the fall 2005 term, a substantial increase over the 2.3 million reported the previous year. The more than 800,000 additional online students is more than twice the number added in any previous year.

 The term "online communication" refers to reading, writing, and communication via networked computers.

  Online communication dates back to late 1960s, when U.S. researchers first developed protocols that allowed the sending and receiving of messages via computer (Hafner & Lyon, 1996). The ARPANET, launched in 1969 by a handful of research scientists, eventually evolved into the Internet, bringing together some 200 million people around the world at the turn of the millennium.

 Online communication dates back to late 1960s, when U.S. researchers first developed protocols that allowed the sending and receiving of messages via computer (Hafner & Lyon, 1996). The ARPANET, launched in 1969 by a handful of research scientists, eventually evolved into the Internet, bringing together some 200 million people around the world at the turn of the millennium.

Communicating effectively and using technology that fits the situation

Understanding differences in basic business values is a powerful tool in bridging the gap and designing successful communication strategies.

In virtual communication, lacking the benefit of an emotional context, we must pay more attention to values and business styles to develop trust.

Of course, in any culture, face-to-face communication is preferable to e-mail, telephone calls, and even video conferencing. However, meeting in person in itself is not sufficient; sometimes the more we meet with a person the less we like and trust them.

The average worker receives 125 emails each day. Then, there’s instant messages, tweets, InMails, Facebook messages, and so on.