Global Outsourcing Outlook In 2012 | The Manila Bulletin Newspaper Online - 0 views
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year 2011 results show the popularity of the banking, financial services, insurance (BFSI) business process outsourcing and BFSI applications outsourcing (AO).
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2012, Everest Research Group forecasts growth of about 15% in BFSI globally depending on global economy and majority of this will be driven by the capital markets BPO which is seen to account for the 20% growth.
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Reason for outsourcing will not just be cost arbitrage but also process transformation.
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