The E-bay Buyers FAQ. - 0 views
started by Fabricius Shea on 31 Oct 13
started by Fabricius Shea on 31 Oct 13
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started by Fabricius Shea on 31 Oct 13
eBay are notoriously difficult to contact, in the event you ever must it sometimes seems like they expect the site to perform it self. You can email them, provided that you dont have your heart set o-n a coherent response: go to http://pages.ebay.com/help/contact_u..
So that you have a question? Has something gone quite wrong and you dont know how to proceed? Well, reasonable enough. Here are the issues that I hear all the time from buyers.
Does eBay have a Customer Support Department I Could Telephone?
eBay are notoriously difficult to contact, in the event you ever have to it sometimes appears like they expect the site to operate itself. You can email them, provided that you dont have your heart set on a coherent response: head to http://pages.ebay.com/help/contact_us/_base/index.html. You may have better luck in a live help webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.
Only e-bay Power Sellers (suppliers with an extremely large feedback rating) reach phone customer support. If you really want to try your luck, type ebay [your country] contact number in to a search engine and youll probably find something. Unfortuitously, the chances are youll have attended all that trouble for the advantage of leaving an answerphone message.
It may seem inappropriate, but imagine the number of individuals who'd call eBay every-day using the silliest questions if they gave out their phone number everywhere. Its Wild West character is, in a way, a part of its appeal.
E-bay Sent Me a Message Saying Theyre Going to Shut My Bill. What Must I Do?
That email requests your code, right? Its a con, an effort to discourage you, make you quit your details and then steal your account. E-bay will never request your code or any account facts by mail. E-bay say that you should only ever enter your password o-n pages that whose addresses begin with http://signin.ebay.com/. As part of their toolbar, which enables you to check that youre not giving your code to your counterfeit fake site they also offer a particular Account Guard. It is possible to read more here: http://pages.ebay.com/toolbar/accountguard_1.html.
It Appears Too-good to be True. How Does eBay Make Money?
For you personally, the buyer, e-bay is free. Vendors, however, pay a variety of fees: an inventory fee for each item they record, a final value fee (a portion of what the item sold for). They could they spend charges for extra ser-vices, including Buy it Now, extra pictures, reserve prices, featuring the market, putting it in striking, listing it first searching results or even putting it on the front page. You can observe a complete listing of costs at http://pages.ebay.com/help/sell/fees.html.
Their clearly worthwhile to the sellers, nevertheless, or they wouldnt continue using eBay. The system is fairly reliable, and generally forces both e-bay and the retailers to keep their income as little as possible otherwise prices will only go excessive and the buyers will stop buying.
How Safe is e-bay?
Well, as it happens, thats the subject of our next e-mail! Most of eBays safety services for buyers and sellers are in one area, called SafeHarbor. For alternative ways to look at the situation, you should have a gander at: nickvassilev.com. SafeHarbor keeps rule-breakers in check, helps with dispute resolution and manages investigation and fraud prevention. Read all about it next time, and be safe.