A Talk With Simon Head, Author of 'Mindless: Smarter Machines Are Making Dumber Humans'... - 0 views
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Patrick Savalle on 13 Apr 14"The problem isn't just the machines, however; it's what machines do to thinking. In his book, "Mindless: Why Smarter Machines are Making Dumber Humans," Mr. Head bemoans a triumph of computer-led systems thinking and so-called "scientific management." These have led to "misindustrialization," he writes, in which service workers' emotions are manipulated to optimize retail sales, and Oxford dons are judged by a "research excellence framework" that compels them to publish nonsense to meet irrelevant standards."
