"The problem isn't just the machines, however; it's what machines do to thinking. In his book, "Mindless: Why Smarter Machines are Making Dumber Humans," Mr. Head bemoans a triumph of computer-led systems thinking and so-called "scientific management."
These have led to "misindustrialization," he writes, in which service workers' emotions are manipulated to optimize retail sales, and Oxford dons are judged by a "research excellence framework" that compels them to publish nonsense to meet irrelevant standards."
"Machines are about to change what it means to be human. According to social theorist Jeremy Rifkin, they will undermine our sense of private property, take away our jobs and turn us into free agents in a new global "sharing economy". For good measure, they will also destroy capitalism before the middle of the 21st century."