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Sam V

GIC | Article - 0 views

find.galegroup.com/...retrieve.do

Mhs-1 worldstudies virtual_communication

shared by Sam V on 24 Oct 11 - No Cached
  • ActivEngage, the automotive industry's premium dealer chat software with business intelligence,
  • the launch of a unique program to help Toyota dealers communicate recall information to customers on dealership websites via live chat.
  • proactively compiled all relevant recall information and details, including information from their Toyota dealers.
  • ...10 more annotations...
  • company then educated their virtual sales assistants and added special website graphics to all ActivEngage Toyota dealer websites,
  • chat is available to discuss any recall issues or questions.
  • ActivEngage's Toyota dealers are now prepared to handle their customers' concerns efficiently and effectively online.
  • Our Toyota dealers can now direct concerned shoppers to their websites for information
  • instead of relying on personnel at the dealership," commented Ted Rubin, ActivEngage executive vice president.
  • Toyota customers find recall information online quickly and easily, effectively decreasing the number of calls and meetings dealers must take in person.
  • helps alleviate dealers' increased communication needs, but also builds consumers' trust and dealership preference by creating a consistent message during each conversation.
  • dealers can use the data captured from consumers who chat about the recall to schedule service appointments for fixes.
  • This proactive website engagement decreases abandonment rates and increases website lead generation with the thousands of visitors the average dealership receives each month.
  • ActivEngage offers three tiers of service to ensure that all website visitors' experiences are enjoyable and uncomplicated, thereby increasing the value of dealership websites through better lead generation.
Matt B

Workflow & Business Process Automation: Not Just for Big Companies - 0 views

www.ebizq.net/...11743.html

mhs-1 worldstudies workflow_software

shared by Matt B on 27 Oct 11 - No Cached
  • Matt B on 27 Oct 11
     
    Tells how smaller companies changed with workflow software
Michelle L

Issues: Understanding Controversy and Society - Globalization - 0 views

issues.abc-clio.com/...964018

fcp11-3 worldstudies outsourcing mhs-1

shared by Michelle L on 27 Oct 11 - No Cached
  • has sharply influenced the evolution of world
  • generally defined as the growth of systems and activities of economic and commercial production, trade, and services on a global scale
  • the process of globalization has progressed
  • ...5 more annotations...
  • Globalization is often paradigmatic, with remote villages sometimes receiving cell phones before receiving clean running water
  • As wage and living requirements increase in the United States, many multi-national corporations (MNCs
  • transferred operations abroad to take advantage of lower safety standards and a cheaper work force
  • outsourcing, provides jobs for some of the world's poorest people
  • the cheap labor, requiring employees to work in unhealthy conditions for minimal pay
  • Michelle L on 27 Oct 11
     
    Globalization in the world
Brandon J

Why People's Use of Blogs Dominates Use of Twitter and Facebook - Yahoo! News - 0 views

news.yahoo.com/witter-facebook-082150329.html

information_change facebook worldstudies mhs-1

shared by Brandon J on 26 Oct 11 - No Cached
  • Brandon J on 26 Oct 11
     
    This is a news article that shows differences between facebook twitter and blogs, but helps explane how all of them are used.
Matt N

Gale Student Resources In Context - Document - 0 views

ic.galegroup.com/...MagazinesDetailsWindow

mhs-1 WorldStudies pln

shared by Matt N on 26 Oct 11 - No Cached
  • Matt N on 26 Oct 11
     
    Social networking affects on political campaigns
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