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McNamara Haagensen

Credit Card Disputes And Billing Errors - 0 views

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started by McNamara Haagensen on 16 Nov 13
  • McNamara Haagensen
     
    What are billing errors?

    Billing errors incorporate:

    A acquire you did not make or did not authorize.

    Charges for goods or services that you did not receive or that you refused to accept.

    Payments you made that were not credited to your account.

    Bills that contain mathematical errors.

    You can also dispute charges you don't bear in mind producing and request proof that the charge was made.

    How do I correct errors?

    You have 60 days from the date of the statement with the billing error, to write to your credit card organization.

    Send your letter to the address listed on your credit card statement for billing errors and inquiries. Include your name, account number, and the date and amount of the error. Explain in your letter why the billing is incorrect. Request proof of purchase if that is the concern.

    Send your letter certified mail return receipt requested for proof of delivery.

    Do I have to pay the disputed quantity?

    No. You can withhold payment of the amount in dispute and the finance charge on that quantity until the card organization investigates the dispute. You can also withhold the interest payment on the disputed quantity.

    You must pay the amounts that are not in dispute.

    What does the credit-card firm have to do?

    They should acknowledge receipt of your letter inside 30 days. Learn new resources about get inbound marketing services in san diego by visiting our forceful encyclopedia. Inside 90 days, or two billing cycles, they must investigate your dispute. They have to correct their mistake or explain to you in writing why the bill is appropriate. If you request proof of a purchase, they must provide it to you.

    If the credit card organization doesn't comply with these procedures, they cannot collect the quantity you disputed or charge interest on that amount. The credit card organization cannot close your account just because you file a dispute.

    What if they dont appropriate the error?

    If your claim is denied, or it is a dispute over merchandise or solutions that are defective or not delivered, you may be able to file a claim below Claims and Defenses.

    Can the credit card business take action against me if I refuse to pay?

    They can commence normal collection activities, such as referring the disputed amount to a collection agency, or suing you in court.

    If you are contacted by a collection agency, send them a letter explaining why you really feel you do not owe the funds. A collection agency must cease contacting you if you send them a letter telling them not to make contact with you once more. Send all letters by certified mail, return receipt requested, and maintain a copy of the letter for your records.

    If they file suit against you, you ought to seek legal help. If you file an answer to the lawsuit, you can appear in court and explain why you really feel the billing is wrong.

    The credit-card organization can only report you to a credit-reporting agency if:

    You really owe the amount you disputed, or

    They sue you in court and win.PageLadder, Inc.
    624 Broadway STE 304
    San Diego, CA 92101
    (619) 344-0111

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