Gradual change seen in euro area payment behaviour - 0 views
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John Kiff on 02 Dec 20The European Central Bank (ECB) reported that Euro area consumers are gradually shifting towards cards for in-person retail payments, although cash remained the most used instrument at the end of 2019. In 2019, euro area adult consumers used cash for 73% of their point-of-sale and person-to-person retail transactions (48% in value terms). In a previous ECB study conducted in 2016, the figure was 79% of these transactions (54% in value terms). The ECB carried out an ad hoc survey in July 2020 that found that 40% of respondents had used cash less often since the start of the pandemic.