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Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

In 2010, a survey was held to find out the current condition of businesses and firms. It included numerous firms and has concluded that unlike the situation during the Global Economic Crises, companies are no more cutting the employees short but expansion is rather, their new goal. While this showed that the global business scenario is going to enhance and become better for jobseekers, it also showed that most of the companies are not yet ready to expand in the way that they plan to because they do not have the size of workforce and hence, the talent that is required.

Recruitment consultancy is the way of leading job seekers into the right place where they can settle and make up their career. This companies that offer this service stay in touch with their client businesses and on demand, help them find an employee to fill up a vacancy. While the recruitment companies remain in contact with job seekers as well as employers, they work mostly on demand. Whenever they get an application from a job seeker, it is kept safe and when an employer calls notifying a vacancy, the appropriate applicant is contacted. Some companies work in limited areas but there are a few that are working to help employers and job seekers, globally.