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Advertising: How Facebook Became the Biggest CRM Provider - Advertising Age - Digital - 0 views

adage.com/...article

facebook marketing facebook usage facebook page

shared by stéphane koch on 24 Aug 10 - Cached

RightNow: Real-Time Customer Support Through Corporate Facebook Pages - ReadWriteCloud - 0 views

www.readwriteweb.com/...the-drive-to-turn-customer.php

facebook FB-application CRM exemple

shared by stéphane koch on 18 Sep 10 - No Cached

The Facebook Marketing Toolbox: 100 Tools and Tips to Tap the Facebook Customer Base - ... - 0 views

www.insidecrm.com/...ebook-marketing-toolbox-012308

facebook marketing guide marketing facebook advertising facebook page

shared by stéphane koch on 02 Mar 10 - Cached

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