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Yet amidst the flood of words and images, we information consumers are adapting in a predictable, if unsettling, way: migrating toward sources that share our underlying biases and prejudices, which is leading to less real dialogue and inevitably to greater polarization.

“We generally don’t truly want good information—but rather information that confirms our prejudices. We may believe intellectually in the clash of opinions, but in practice we like to embed ourselves in the reassuring womb of an echo chamber.”

a schism between the policy community on the one hand and practitioners on the other.