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"In the summer of 2010, Peter Mosinskis from CSU Channel Islands assembled a team of approximately fifteen volunteers from seven different CSU campuses and one from the UC system to evaluate the accessibility of Google Apps. The team also recruited student volunteers and screen reader users to assist with the testing. Automated, manual, and screen reader testing began the first week of January 2011 and was completed February 4th. The report has been completed and posted here for your review. The CSU Accessible Technology Initiative (ATI) Staff, ATI Leadership Council, and Google have reviewed the Google Apps Accessibility Evaluation report. We discovered a number of accessibility issues during our testing. These issues are outlined in the report as well as "workarounds" that can be used to improve the user experience for persons with disabilities. When campuses choose to use Google Apps, they are required to provide an equally effective service for people with disabilities and it is critical for campuses to ensure that the "workarounds" meet the educational needs of the student and/or faculty. The March 15, 2011 USA TODAY online news article "Complaint: Google programs hard for blind students" illustrates possible legal problems that may result from adopting the Google Apps for Education suite. Questions or Comments about this report may be directed to CSU ATI Staff"

Table of Contents Print Complete BookPrint This Chapter Next ATI Google Apps Accessibility Evaluation Section 1. Executive Summary Section 2. About the Project Section 3. Findings Section 4. Workarounds, Accommodations and Best Practices Summary and Conclusions Authors Note Appendices A - E

"CSU testing confirmed the accessibility problems furnished by Google in their Voluntary Product Accessibility Templates (VPATs; see Appendix). The applications tested had varying levels of accessibility; most had significant accessibility problems which inhibit users of assistive technology from successful, regular use of the products. Some workarounds are now available for Docs, Spreadsheets, Presentations and Calendar. Limiting use of Docs, Spreadsheets, Presentations and Calendar to administrative or back-office processes and systems is recommended when possible. Limiting adoption and use of Forms, Sites, and Gmail Chat is recommended until accessibility improves or better workarounds become available. "

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