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Kastrup Cooney

Office Cleaning - Advice For The Cleaning Company - 0 views

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started by Kastrup Cooney on 17 Nov 13
  • Kastrup Cooney
     
    This expression standards have dropped..

    For contract cleaning companies office cleaning is the best industry to break into. Some organizations change their cleaners on a regular basis, every year or some even every six months because they can't find a company that will regularly meet their demands. What we find is why these organizations don't have a definite indication of what is expected in the clean. As time passes they complain that standards have fallen.

    That expression requirements have fallen is oft repeated by a business representative who is complaining about the cleansing. Identify extra resources on our affiliated use with by visiting http://www.thraciancleaners.co.uk. And that means you ask what part of the washing has o-r is not being done. The reply is usually across the lines of, properly its all being done but the standard isn't what we've come to expect. So after this you ask if they can provide specific examples so these can be amended. Answer; not really its just that standards have fallen. Here is the most frustrating part if you are the cleansing services company. So you get in to visit the areas, speak to the business and to the products. Quite often you will find nothing is really wrong with the washing and that anything according to the contract has been achieved. This may very well be the start of the procedure of the company looking to replace you.

    Why does this happen? It can happen for lots of factors, but the principle explanation is that the customers expectations of the cleaning process isn't shown in the cleaning schedule, as it changes eventually or it may only be unrealistic and does not take account of natural deterioration in the building.

    For instance it could be that some employee has reported that these are not being cleaned and found cup rings on their table. The products when approached relating to this maintain because it is always high in documents that they can never clear that particular desk. Or somebody has moved their workstation and complained about the total amount of dust and fluff gathered across the wiring of their computer. Consequently the cleaners are demonstrably not doing a great job.

    How are these dilemmas over come? The easiest way of avoiding these problems would be to execute a cleaning review of the premises in which such details could be outlined and a possible remedy proposed. For example desks can be polished on a rota system and are informed of the clear and advised to clear their surfaces if it is time for a certain block of desks to be polished the individuals whose desks are being done. If they do not then they cannot complain if they're not polished.

    Having made a detailed cleaning study it should then be possible to sit-down with your client and discuss which parts they would want to take up and which could be dismissed. With this basis an estimate can then be presented. Both parties are then clear regarding degree and standard of the clear. What exactly was subjective before becomes measurable and objective. The cleaners should know exactly what is expected of them and the customer should have a far more reasonable and objective appraisal of the cleansing. Cleaning studies carried out correctly can save you complaints and the potential loss in contracts.

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