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Christophe Gauthier

Ten Leading Business Intelligence Software Solutions - 2 views

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    "Ten Leading Business Intelligence Software Solutions By Thor Olavsrud May 5, 2010 The Business Intelligence software market is shaping up as a David vs. Goliath struggle. Behemoths like Microsoft, Oracle and IBM offer feature-rich BI suites along with their many other enterprise software products. Meanwhile, pure-play business intelligence software vendors -- such as MicroStrategy and Tableau -- have avid followers and are known for innovating around new features and quickly adjusting to the shifting marketplace. Why is this important? Because Business Intelligence software is used to extract data from disparate sources -- spreadsheets, databases and other software programs -- inside companies and then analyze that business data to better understand a firm's internal and external strengths and weaknesses. A business relies heavily on this data. Bottom line: Business intelligence software enables managers to better see the relationship between different data for critical decision-making -- particularly opportunities for innovation, cost reduction and optimal resource deployment. The list below includes ten industry-leading BI solutions, from vendors large and not-so-large. If you're looking for a bird's eye view of this rapidly evolving market, the following condensed portraits should help. Business Intelligence Software: Ten Solutions Note: This list is NOT ordered "best to worst." The question of what business intelligence software solution is best for a given company depends on an entire matrix of factors. This list is simply an overview of BI solutions, with the debate about quality left to individual clients. SAP Crystal Reports Crystal Reports is part of SAP's Business Objects portfolio of business intelligence software solutions. It allows users to graphically design interactive reports and connect them to virtually any data source, Microsoft Excel spreadsheets, Oracle databases, Business Objects Enterprise business views and local file system info
Christophe Deschamps

Ce qui manque aux médias sociaux ? L'intelligence - 4 views

  • La valeur de ces outils dans l’entreprise repose sur l’intelligence, et ce à double titre :- l’intelligence que les utilisateurs y déposent- l’intelligence dont ils font preuve pour s’y retrouver
  • Aujourd’hui les utilisateurs les plus actifs en entreprise sont ceux qui satisfont le second critère, que ce soit par habitude personnelle ou capacité à apprendre vite. Ce qui pose deux problèmes :- la valeur résultant d’un certain niveau critique d’utilisation, il faut aller au delà de ce premier groupe de personnes et rendre les choses simples pour n’importe qui dans l’entreprise.- tout étant question de temps, il est logique qu’au niveau de l’entreprise on soit soucieux de voir les collaborateurs utiliser leur temps pour partager de l’intelligence et l’utiliser dans le cadre de leur travail que la trier pour se la rendre utilisable.
  • il serait bon de ne pas seulement se fier à l’intelligence des utilisateurs mais également essayer d’incorporer une forme d’intelligence dans le produit. Autrement dit, après avoir exploré la manière de mettre les logiques de social media au service de la Business Intelligence, essayons de mettre la BI au service de ces outils.
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  • il importe donc de réunir l’ensemble de ces signaux en un endroit unique où ils pourront être traités sans que le collaborateur ne se disperse, ce qui rend encore plus indispensable de rendre cet endroit unique intelligent. Cela peut se faire de deux manières :- en laissant l’utilisateur “dire” à l’outil ce qui est le plus important pour lui- en rendant l’outil capable de comprendre les priorités de chacun en apprenant de leurs usages, ce qui est un pur travail de BI.
  • on ne s’attend pas une seconde à ce qu’un outil métier anticipe un besoin et vienne se mêler à une conversation. C’est pourtant quelque chose de souhaitable qui finira bien par arriver.
  • . Plus on rendra le système intelligent plus le collaborateur pourra se consacrer à des tâches où sa valeur ajoutée est unique, où il est irremplaçable. L’outil métier, avant d’intéragir avec l’utilisateur doit en effet être capable d’apprendre de lui.
  • Une dernière raison à cette évolution inéluctable : lorsqu’on regarde le marché des logiciels “sociaux” d’entreprise on ne peut que constater deux choses :- leur valeur réside dans l’intelligence des collaborateurs- en termes de produit n’importe qui peut, avec quelques moyens, développer une application comprenant blogs, wikis, boomarks, microblog, espaces communautaires et activity stream. La preuve : de nouvelles plateformes voient le jour chaque semaine et la plupart se ressemblent trait pour trait.
  • Pour exister durablement sur ce marché, un éditeur devra apporter une valeur ajoutée propre, interne au produit. On va donc passer d’outils “qui ne font rien” et tirent leur valeur de ce que font les utilisateurs à des outils qui “font” et apportent une valeur ajoutée à l’utilisateur.
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    Bertrand Duperrin pour l'intégration d'algos apprenants et de BI dans les plateformes sociales, au service de l'utilisateur final. Comment être contre?
Christophe Deschamps

Enterprise Web 2.0: Building the Next-Generation Workplace - the Driving Force behind J... - 0 views

  • Building on the somewhat vague and yet particular usage of the term 'Web 2.0', 'Enterprise Web 2.0' describes a fresh, and some would say new, approach to the design and provision of business applications that incorporates aspects such as social networking, collaboration, and real-time communication. In addition, Enterprise Web 2.0 focuses a great deal of attention on the user's 'experience' or 'joy of use' -- something of a novelty in enterprise IT these days. By comparison, when Butler Group talks about 'Enterprise 2.0', we are focusing on the composition and architecture of the IT ecosystem, and the associated business models that will support Enterprise Web 2.0 applications.
  • Enterprise Web 2.0 is very much concerned with the user experience of corporate systems and applications, and on extracting business value from the social contributions and interactions of the organisation's various stakeholders.
  • The management of customer relationships continues to remain pivotal for most organisations, and so the social aspects of Web 2.0 are mirrored in the corporate world of Enterprise Web 2.0
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  • Workforce mobility and changing communication patterns are two more trends that are driving change at the infrastructure layer, and so unified communication and collaboration requirements form an important part of Enterprise 2.0 strategy.
  • Enterprise Web 2.0 might be about putting the user (i.e. employee, customer, or stakeholder) first, but in order to do so it also requires supporting technology. And so at the IT infrastructure level, Enterprise 2.0 means Internet Protocol (IP) everywhere -- voice, video, and data. Enterprise 2.0 also means, 'open' standards rather than proprietary or 'closed' systems. Furthermore, Enterprise 2.0 technology means user-driven technology and not IT-driven technology.
  • Having accepted the fact that 'processes' means 'people', then we have to look for ways in which these people (i.e. processes) can self-organise and reference one another. Then, where possible, we need to somehow incapsulate the processes into a set of business services. One day (we might call it Web 3.0), Artificial Intelligence (AI) will enable organisations to do with computers that which they do via human beings today, but until that day arrives, organisations must do more to aid interdepartment and inter-company collaboration. Workflow has not yet figured largely in the consumer-oriented world of Web 2.0, but Butler Group sees this as pivotal when considering Enterprise Web 2.0.
  • Today applications that embody processes are built by IT professionals, but tomorrow they will be built by a new breed of power user, using mashup builders, software agents, and other Web 2.0 technologies.
  • Business and IT managers must therefore prepare themselves for the new generation of power user who will be creating mashups and situational applications that have a far broader impact than the typical spreadsheet macro of yesteryear, and that if organisations are to avoid a proliferation of unmanageable, siloed, micro-applications, then they must blend the power of personal productivity with an appropriate management layer and a degree of central oversight.
  • Web 2.0 is no longer PC-centric.
  • It is clearly a mistake to think that Web 2.0 is all about technology, and likewise Enterprise Web 2.0, but it is also a mistake to dismiss the technology altogether. Therefore, selecting and implementing enterprise social software solutions, next-generation collaboration solutions, and Rich Internet Applications requires careful thought, consideration, and planning.
  • The driving force behind just about every aspect of Enterprise Web 2.0, is of course, the user -- something that has not always ranked highly on the list of priorities for corporate IT mangers -- and so the challenge for all forward-looking organisations is to refocus on this aspect of their IT strategies.
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    Nouvelle étude de Research & Markets. Pas mal d'infos dans cette synthèse. User-centric
Miguel Membrado

Business starts to take Web 2.0 tools seriously - FT.com / Technology / Digital Business - 0 views

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    These companies, say the authors, are showing that the use of blogs, wikis, widgets and other Web 2.0 tools "encourages horizontal collaboration and harnesses the power of collective intelligence to boost productivity, foster innovation and create enhanced value".
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