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The World PaperFree Day (Hashtag #WPFD) is a virtual event - so you can join in your office, at home and even in your holidays! 28.10.2010, 00:01 to 23:59 UTC

But in spite of these numbers and in spite of the great functionality that 2010 provides - I can't help but wonder what the average small or medium-sized business is thinking?

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.