in 2010 we saw open source pervade every area of software, and it became particularly evident in the strategies of web giants like Facebook and Google.\n\nFor such companies, open source wasn't a business model, per se. Instead, it became an essential element of a great variety of business models, each baking in open-source complements to drive some form of proprietary value elsewhere. 2010 was the year that open source ceased to be a competitive differentiator for vendors and instead became standard operating procedure for everyone...even Microsoft (though still to a small extent for the Redmond giant).
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Gartner's magic hydrant | It gushes money. Gartner's business model is genius. They gather information from vendors and users - for large fees from both - and then sell that information back to them for even more money. Bliss. They own a toll booth on th
Content engineering is the practice of organizing the shape, structure, and application of content. Content engineering is broken down into seven primary disciplines: model, metadata, markup, schema, taxonomy, topology, and graph.
In the recent times, we've seen several big enterprises take the alleyway towards the app economy. This has caused a paradigm shift in how large corporations look at their business models today. By embracing the app culture, these enterprises are now looking at the bigger picture, where they're aware of the huge scale benefits that mobility solutions have to offer.
The Semantic Web is the knowledge graph formed by combining connected, Linked Data with intelligent content to facilitate machine understanding and processing of content, metadata, and other information objects at scale.
The era of customer experience management (CEM) is well upon us. The customer is calling the shots and technical communicators are scrambling to deliver the goods across an expanding buffet of audiences, devices, and channels.