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http://books.google.com/books?id=rKnKjOzYp0kC&pg=PA260&dq=technical+writing+instructions&hl=en&ei=rp5vToH6ELHFsQKK2YzZCw&sa=X&oi=book_result&ct=result&resnum=2&ved=0CDwQ6AEwAQ#v=onepage&q=technical...

started by Allyson Nold on 13 Sep 11 no follow-up yet