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While most districts are still tackling Web-based collaboration tools from pedagogical and security perspectives, a large number of teachers are already out there using these tools to supplement instruction, engage learners, and encourage their students to become producers of information, as well as consumers of it. In other words, they're experimenting. And here are some of the free tools they're using to do it.

I LOVE this quote: Let us forget the term "technical support" and focus on "innovation support".