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Welcome back to BlackBeltHelp's monthly product updates! In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology! This has been another busy and exciting month of new client implementations along with our product enhancements. Here is a rundown of the updates and features that you can now take advantage of. All of this is carefully curated to further streamline the processes and help you get the most out of our products with ease. Have a look! Simplify Admin Panel: We are in the beginning stages of implementing Multi-Factor Authentication for users of the Admin Panel and the Advisor Desktop (the completion of this will be released in the next Sprint) Simplify Chatbot: Conversation History Filters: We have added filters for admin users to search through conversation history quickly.