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Product knowledge training is a tool you can use to ensure that your organization provides customer experiences that drive sales and build customer relationships.

Implementing an effective product knowledge training program can improve customer experiences and give your organization a competitive edge.

Using the right training delivery methods for your product knowledge training program can significantly improve both its reach and effectiveness.

Implementing an effective product training program can significantly improve customer service.

Wondering how you can improve your employee's product knowledge? Here are five ways you can train them.

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company's sales and customer service. Product training is no longer a nice-to-have in today's customer obsessed world. Employees in sales and customer support must have access to continuous learning for all of your organization's products and services to provide best-in-class customer experience.

Without spending any more money on sales training, you can achieve greater results. Download eBook on "Investing Wisely - Maximize Your Sales Training Budget" to understand how.

By designing and delivering a product knowledge training program, the client organization was able to bring their workforce up to speed on the future of the company's services and also directly impact the sales force's performance.

Learn how product knowledge training improves sales and develops customer satisfaction.

The internet services company wanted to improve the performance of their sales teams through product knowledge training and gain sales efficiency.

Product knowledge training helps employees build trust with customers and deliver superior customer service experience, which impacts overall business success.

Infopro Learning helped a leading organization in the internet services industry develop a product knowledge training program to increase sales.