"I thought I'd share a few of my experiences of introducing and teaching older people how to use computers in my role as a team leader in the Computer Classes section at Age UK Knowsley & West Mersey. I hope it will be of use to some of you, and please feel free to add some tips of your own."
"I would like to introduce you to just a few examples of exciting and cost effective innovations which could be promoted by local authorities. Many more example are included in my forthcoming eBook "The Click Guide to Digital Technology for Care""
"Next year the welfare system will undergo an overhaul as universal credit is introduced. The benefit, replacing six others, includes a new requirement to apply for benefits online. With millions of people having never used the internet, however, it raises the question of how those not online will manage.
Universal credit is just one example of how, as our society becomes increasingly digitalised, those who are not online are at risk of becoming excluded. And it's not just a case of people opting not to be online."