Opinion: Making buzz marketing work for your brand - Brand Republic News - Brand Republic - 0 views
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You're talking to human beings one-to-one -- be honest and transparent, succinct and accurate and personalise all your messages accordingly.
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Suketu Talekar on 28 Oct 08This is why the tone needs to conversational & casual ... even a little self deprecating maybe ... there is something extremely charming about someone risking making fun of themselves to bring a smile to somebody's face ...
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Recent changes in law on unfair advertising practices have torn up the thoughtless spammers' charter that eroded trust and confidence in conversation in a social media setting.It has been replaced with the only viable long-term communication of targeted, respectful, considered and relevant engagement and conversation.
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The biggest benefits are in terms of increasing engagement and dialogue with the target audience. Look at Dell's 'Idea Storm' campaign for word of mouth's potential to revolutionise brand perception. Perceptions of Dell were successfully shifted from disengaged, remote and in danger of becoming irrelevant (before the campaign) to visionary, engaged, open and forward looking (after).
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